The following presentations were delivered at the 2007 Region I Annual Conference in Washington, D.C., July 26-31, 2007.
July 27, 2007
Challenges to Implementing Real ID Regulations
- Anne L. Collins, Massachusetts
Real ID: Who's Opting In? Who's Opting Out? Why?
- Samuel McFerran, District of Columbia
July 28, 2007
Real ID's Technology Needs
- Elizabeth Clapp, Washington, DC
Real ID's Technology Needs: USCIS Verification Division SAVE Program
- David Bounds, USCIS
All About EVVE
- Rose Trasatti, NAPHSIS
Real ID's Technology Needs: SSOLV
- Walter Jackson, AAMVA
Leadership in Customer Service: Delivering on the Promise
- Jon Brakebill, Accenture
AAMVA Digital Image Access & Exchange
- Nancy Carlson, AAMVA
July 29, 2007
The Canadian Driver's License Agreement (CDLA)
- Claude Gelinas, Société de l'assurance automobile du Québec
Real ID & Law Enforcement
- Drew Bloom, Vermont
Real ID Public Outreach and Communication
- Melissa Ferrari, AAMVA
Issues and Challenges for the Driver Licensing Community
- Mary Elizabeth Peitersen, Maryland
Using Benchmarking to Improve Performance
- Mike Heale, CEM Benchmarking
Saving Lives Together: DC DMV-WRTC Partnership
- Lucinda Babers, Washington, DC
- Cindy Speas, Virginia
Partnering with DMVs to Increase Rates in PA Through State Sponsored Donor Registries
- John Green and Janet Dolan, Pennsylvania
The National Motor Vehicle Title Information System (NMVTIS)
- Ryan T. Toole, FBI