Scope and Authority
The Working Group shall review the methods utilized by driver license and motor vehicle agency customers, partners, and service providers to perpetrate fraud. It will review the current literature on the subject and develop a best practices document related to deterring and detecting fraudulent activities.
Background
At the request of the membership, AAMVA formed an Internal Fraud Working Group in early 2009 to develop a Best Practices guide for internal fraud deterrence and detection. The Internal Fraud Detection and Deterrence Best Practices Guide was released in October of 2010. The AAMVA community expressed tremendous interest and support for the efforts of the group and the final document. The next desirable and logical step is to develop a Best Practices Guide that addresses external fraud. These documents will provide motor vehicle agencies with a comprehensive tool to combat all types of fraud that may be perpetrated against the agency.
External fraud in the DMV arena can come from a wide variety of sources including: commercial and non-commercial truck driver training schools, county or municipal entities, car, boat or ATV dealers, third party licensing/tag agents. Brokers, insurance agencies, banks, financial institutions, notaries, armoured car companies, medical professionals, the public, customers, record sales providers, junk and salvage yards, dismantlers, rebuilders, auto auctions, emissions/safety inspection providers, and other government agencies.
The documents issued by a motor vehicle agency – driver licenses, ID cards, titles, registrations, etc. – have tremendous value to those who seek to make a profit or commit crime. The desire to perpetuate fraud and thievery by both internal and external forces is the reality under which motor vehicle agencies exist today. They have a vested interest and a substantial desire to thwart fraud and best practices guides can provide a roadmap on how to do so.
For more information on the External Fraud Working Group, please contact Sheila Prior, 480.275.4584.