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CSD Awards Working Group
The Customer Service Delivery Awards Working Group is reviewing and modifying the Customer Service Excellence Awards process. The working group's mission is to streamline the awards process and encourage more jurisdictional participation.
Members
Daria Gerard
Director, Business & Government Operations
New Jersey Motor Vehicle Commission
225 E.State Street
P.O. Box 681
Trenton, NJ 08666-0681
Lorrie R. Pavlicek, SPHR
Motor Vehicle Director
North Dakota Dept. of Transportation
608 E. Boulevard Avenue
Bismarck, ND 58505
Charlene Knapp
Assistant Division Director
Arizona Motor Vehicle Division
1801 West Jefferson Mail Drop 520
Phoenix, AZ 85007
Jill Reeve
Program Supervisor
Wisconsin Department of Transportation
Bureau of Driver Services
4802 Sheboygan Avenue, Room 208
Madison, WI 53707-7911
Maureen Sorenson
Customer Relations Manager
Maryland Motor Vehicle Administration
6601 Ritchie Highway, N.E.
Glen Burnie, MD 21062
Shawn B. Sheekey
Deputy Chief Administrator
New Jersey Motor Vehicle Commission
225 E. State Street
Trenton, NJ 08666
Jason King
Vice President, Public Relations & Info. Services
American Association of Motor Vehicle Administrators
4301 Wilson Blvd., Suite 400
Arlington, VA 22203
AAMVA Staff Liaison
Dianne Graham
Director, Member & Conference Services
American Association of Motor Vehicle Administrators
4301 Wilson Blvd., Suite 400
Arlington, VA 22203
(703) 522-4200
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