Michigan Secretary of State Terri Lynn Land is continuing her successful Branch Office Modernization Program to deliver quality service that recognizes changing customer trends and Michigan’s fiscal realities.
Land is creating additional PLUS offices and another SUPER!Center so more customers have access to enhanced services such as expanded Wednesday hours, payment with Discover and MasterCard at the counter, instant vehicle titles and Self-Service Stations for immediate license plate tab renewals. SUPER!Centers offer the extremely popular Saturday hours as well.
Factors such as statewide population shifts and surging customer enthusiasm for doing business online compel the department to adjust its branch office system for optimal results. For example, there were 2 million fewer branch office transactions in fiscal year 2009 than in fiscal year 2007.