Being prepared is the first step in responding to and recovering from an emergency situation. Emergencies can included extended systems outages, manmade disasters or security threats, and natural disasters such as floods, fires, violent storms, blizzards, earthquakes, or pandemics. Preparedness helps departments of motor vehicles mitigate the impact of emergencies on normal operations. Key to being prepared is an effective emergency readiness, response, and recovery plan covering communications, technology, service delivery, and all other topics necessary for safety and operational continuity. Whatever the emergency, the importance of developing, regularly updating, and practicing a comprehensive readiness and response plan cannot be overstated.

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