Fraud Detection & Remediation (FDR) Training

General Information
Program Details
Pricing

FDR: "Fraudulent Document Recognition" Evolves to "Fraud Detection & Remediation"

FDR Training Because the FDR program has expanded to cover topics far beyond physical documents only, the "Fraudulent Document Recognition" program has been renamed to "Fraud Detection and Remediation" training. "FDR" will remain as the shortened reference. With training modules and supplements that address such topics as People and Actions, Imposter Fraud, Internal Fraud, and others, the new title more accurately reflects the subject matter that is available to jurisdiction members. Download the latest version of the training and see why many FDR components are critical to a wide variety of staff beyond the license counter!

AAMVA has been hard at work to meet its commitment to continually improve and update the material in order to best meet your training needs. The Updated courseware package (January 2013 version) is now available to member jurisdictions!

The 2012 FDR Annual Report is also available! Learn how other jurisdictions are utilizing the eLearning courseware, browse best practices, and see the results of the 2012 FDR Annual Survey. Access the report HERE.

New for 2013

Courseware Updates and Enhancements
(Watch a video snapshot of the FDR 2013 updates.)

The 2013 Annual Update features a number of important enhancements and new information including:

NEW Indexed, searchable job aid for print or electronic use**
NEW Jurisdiction Document Authenticity Contact List**
NEW Choice of preset pass/fail scores for LMS users**
NEW Levell II Law Enforcement Supplement**
NEW Mexican Documents Module
NEW Internal Fraud for Managers Supplement
2013 Update-Only Module
2013 Critical Document Updates:
- 2012 U.S. Passport Card
- 2012 Border Crossing Card
- 2012 Military ID Cards
- 2012 Canadian Document changes

** See Special Implementation Notes regarding these tools after proceeding to the Members Only Download Page

A detailed change document is available here.

Please Note: Because the courseware is intended for agency-wide implementations, individual employees seeking to download the material are asked to check with their agency's training department before proceeding. Downloads will NOT commence for users that have enrolled only in the basic website registration process.

Document ID Databases

AAMVA has partnered with Keesing Technologies and ID Scientific to provide our jurisdiction members with a valuable genuine document reference database resource that can be used in conjunction with AAMVA's FDR training program for detecting fraudulent documents.

AAMVA is pleased with this new partnership and is happy to be able to bring more valuable resources to our jurisdiction members. Access the databases HERE.

FDR Training for non-members

Access purchasing information here.

Courseware

Although originally designed for, and extensively used by, DMV staff across the nation, these courses are invaluable to organizations that come into contact with driver’s licenses, identification credentials or secure documents of any kind. The entire course suite or a package of course subsets can be delivered to students efficiently within a variety of training strategies.

Implementation Guide

AAMVA has developed an Implementation Guide that explains in detail how members can use the various formats and courses available to best fit their training strategies. In addition to explaining the many delivery options available, sample supplemental activities are provided that can be tailored to suit your objectives. Download the guide here.

Level I

This suite of courses introduces the basic techniques of fraudulent document recognition that staff can employ without the need for expensive forensic tools. By providing in-depth examples and explanations of the types of security features in circulation today, and most importantly, how to identify them, the courses provide the tools needed to flag documents for review that may have otherwise been accepted at face value as genuine.

Because the courses include a series of printable job aids and “quick tips” covering essential concepts and document features, staff will always be armed with the fraud detection tools they need. FDR Level I's courses range from 30-45 minutes each (including a knowledge assessment at the end of each course). Organizations may deliver the suite as a whole or choose to purchase/offer only those courses that are of highest priority/interest.

Availability

Free to jurisdiction and law enforcement members
Available for purchase by non-member law enforcement agencies and commercial users (select content only)

Courses

Introduction to Fraud
Security Features
Birth Certificates
Titles and Vehicle Identification Documents
Driver’s Licenses and Identification Cards
Travel Documents
Social Security Cards
Non-citizen and Legal Resident Documents
Military IDs
Canadian Travel, Citizenship and Immigration Documents
Canadian Birth Certificates, Driver’s Licences and Vehicle Documents
Mexican Documents
Counterfeits and Alterations
People and Actions
Update-Only Module
Jurisdiction-Only Supplements

Level II

Level II is a natural progression of Level I's concepts in order to bring document examination to the next level. The courseware introduces covert security features and develops student skills in the use of magnification, auxiliary lighting and UV tools.

Although covert features are presented generically (a review of detailed covert features of specific documents is NOT provided), the course will provide a solid understanding of how to begin a second-level review in today's fraud environment. With this foundation, students can effectively engage with local fraud experts and document issuers in detailed reviews of documents important to their specific job duties.

Availability

Free to jurisdiction and law enforcement members
Available for purchase by non-member law enforcement agencies ONLY

Courses

Introduction to Covert Features
Expanding the Review
Jurisdiction-Only Supplements

FDR e-Learning Pricing for Law Enforcement

Member State and Provincial Law Enforcement Agencies

FDR e-Learning courseware is available to Member State and Provincial Law Enforcement Agencies at no cost. Agency administrators can use their member login credentials to obtain the courseware for internal distribution. Please contact Customer Support for any assistance needed with your member login credentials.

County and Local Law Enforcement Agencies

A special association membership is available to sworn county, municipal and local law enforcement agencies that makes FDR e-Learning courseware available to your agency at a significant savings over commercial pricing. Please contact AAMVA for details about this opportunity.

FDR Level I e-Learning Commercial Pricing

AAMVA is pleased to offer select material from FDR Level I training to eligible commercial organizations* through AAMVA's authorized FDR resellers. Please contact an authorized reseller listed below for demos and pricing information.

e-idtraining.com

*AAMVA and its authorized resellers reserve the right to establish eligibility requirements for entities are individuals seeking to purchase FDR.

Interested in becoming an authorized FDR reseller?

In order to help ensure the integrity and lawful use of the documents its members issue, AAMVA offers FDR Level I training for use by banks, notaries, insurance companies, healthcare facilities and other entities that rely upon physical documents. AAMVA has opportunities available for parties wishing to become authorized resellers of FDR Level I e-Learning to these markets. If you would like to bring FDR training to your customer base, please provide your contact information here.