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  • Fraud Detection & Remediation (FDR) Training


  • Fraud Detection & Remediation

    FDR TrainingAAMVA’s Fraud Detection & Remediation (FDR) program is the industry’s premier fraud training used by DMV’s, Law Enforcement, Federal agencies, and corporations worldwide. With training modules and supplements that develop skills in the authentication of more than 12 document categories, People & Actions, Imposter Fraud, Internal Fraud, and more, FDR is the most comprehensive anti-fraud toolbox available. The modularized eLearning suite is critical to anyone handling secure documents or sensitive transactions, and is applicable to a wide variety of staff beyond the license counter.

    Member Implementation Guide

    AAMVA has developed an Implementation Guide that explains how members can use the various formats and courses available to best fit their training strategies. Download the guide here.

    Updated Courseware

    The updated courseware package (January 2016 version) is now available for download by:

    • Jurisdiction Member agencies
    • Federal Government Associate Members (serving on the FDR Maintenance Committee ONLY)  
                  

    New for 2016

    Courseware Updates and Enhancements  

    • NEW Puerto Rican Birth Certificate Content
    • NEW Tribal Nations Vehicle Title Content
    • NEW High-Quality Counterfeit Social Security Cards
    • NEW Military ID's Content
    • NEW Focus Module: Administrator's FIFTEEN - Creating and Enhancing a Fraud Unit
    • NEW "Job duty-based" Curriculumn Catalog Guidelines*
    • NEW 80% Passing Standard for LMS Format*
    • 2016 Update Only Module for refresher training
    • UPDATED indexed, searchable, and comprehensive job aid for print or electronic use
    • UPDATED Jurisdiction Document Authenticity Contact List

    * See Download Page for Details

          
    A detailed change document is available here.

    FDR Jurisdiction Member Download button

    Please Note: Because the courseware is intended for agency-wide implementations, individual employees seeking to download the material are asked to check with their agency's training department before proceeding. Downloads will NOT commence for users that have enrolled only in the basic website registration process.  

         
    NEW on-line FDR Training for Associate Members and non-members!

    AAMVA is pleased to bring FDR on-line training to corporate and individuals who will benefit from the program. 
    Click here for purchasing information.
    You will leave this site and be brought to the AAMVA Learning Store, hosted by eLearnify.net
     
     

    Courseware 

    Although originally designed for, and extensively used by, DMV staff across the nation, these courses are invaluable to organizations that come into contact with driver’s licenses, identification credentials or secure documents of any kind. The entire course suite or a package of course subsets can be delivered to students efficiently within a variety of training strategies.


    Level I

    This suite of courses introduces the basic techniques of fraudulent document recognition that staff can employ without the need for expensive forensic tools. By providing in-depth examples and explanations of the types of security features in circulation today, and most importantly, how to identify them, the courses provide the tools needed to flag documents for review that may have otherwise been accepted at face value as genuine.

    Because the courses include printable job aids and “quick tips” covering essential concepts and document features, staff will always be armed with the fraud detection tools they need. FDR Level I's courses range from 30-45 minutes each (including a knowledge assessment at the end of each course). Organizations may deliver the suite as a whole or choose to purchase/offer only those courses that are of highest priority/interest.

    Availability 

    • Free to Jurisdiction Member agencies
    • Free to Federal Government Associate Members (serving on FDR Maintenance Committee ONLY)
    • Available for purchase by commercial users and individuals (select content only) 

    Courses

    • Introduction to Fraud
    • Security Features
    • Birth Certificates
    • Titles and Vehicle Identification Documents
    • Driver’s Licenses and Identification Cards
    • Travel Documents
    • Social Security Cards
    • Non-citizen and Legal Resident Documents
    • Military IDs
    • Canadian Travel, Citizenship and Immigration Documents
    • Canadian Birth Certificates, Driver’s Licences and Vehicle Documents
    • Mexican Documents
    • Counterfeits and Alterations
    • People and Actions
    • Update-Only Module
    • Member-Only Supplements
            

    Level II

    Level II is a natural progression of Level I's concepts in order to bring document examination to the next level. The courseware introduces covert security features and develops student skills in the use of magnification, auxiliary lighting and UV tools.

    Although covert features are presented generically (a review of detailed covert features of specific documents is NOT provided), the course will provide a solid understanding of how to begin a second-level review in today's fraud environment. With this foundation, students can effectively engage with local fraud experts and document issuers in detailed reviews of documents important to their specific job duties.

    Availability

    • Free to Jurisdiction Members
    • Free to Federal Government Associate Members (serving on the FDR Maintenance Committee ONLY)

    Courses

    • Introduction to Covert Features
    • Expanding the Review
    • Member-Only Supplements

     

    FDR e-Learning Pricing/Availability


    Associate Member and non-member commercial organizations and individuals

    AAMVA is pleased to offer select material from FDR Level I training for purchasing by eligible commercial organizations* and individuals*

    Click HERE to purchase FDR at the AAMVA Learning Store
    You will leave this site and be brought to the AAMVA Learning Store, hosted by eLearnify.net

    If you are seeking a document training course to fulfill IRS ITIN CAA requirements, please contact one of the authorized FDR resellers participating in that program:

    *AAMVA and its authorized resellers reserve the right to establish eligibility requirements for entities are individuals seeking to purchase FDR. 

     

    Interested in becoming an authorized FDR re-seller?

    In order to help ensure the integrity and lawful use of the documents its members issue, AAMVA offers select FDR Level I training for use by banks, notaries, insurance companies, healthcare facilities and other entities that rely upon physical documents. AAMVA has opportunities available for parties wishing to become authorized re-sellers of FDR Level I e-Learning to these markets. 

    You must operate a SCORM-compliant, web-based Learning Management System with e-commerce capabilities in order to qualify as a potential reseller.  

    If you would like to bring FDR training to your customer base, please provide your contact information here

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