While the necessity for legacy system and process modernization is understood and acknowledged across jurisdictions, it is a complex, costly and often overdue activity for most. It requires years of planning, training, risk preparedness, flexibility, commitment at every level of government, and a significant investment of time, money and resources. There is no one-size-fits-all solution, but learning from the successes and failures of others and following best practices can make a significant difference in the success of the process.  System Modernization Best Practice
This Best Practice Document provides a roadmap to assist those in or about to begin their modernization journey, and it paves the way for success. It draws from the expertise of both industry professionals and motor vehicle agencies, whose participation in legacy modernizations has been largely undocumented before now. Download the System Modernization Best Practice
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