Recognizes a jurisdiction agency or individual who identified and implemented innovative changes that positively affected their agency and/or...

Recognizes a successful project/program developed and implemented in cooperation with public or private sector organization(s)

Recognizes jurisdictions that have implemented technology tools that directly enhance access to services or the service experience

Recognizes jurisdictions for making life easier for customers through offering or enhancing programs such as online transactions, mobile units...

Recognizes jurisdictions for going green, reducing costs, streamlining processes, and/or doing more with less

Recognizes an individual who has excelled in customer service delivery in a call center or on the front line of motor vehicle administration

Recognizes “give back” programs such as providing backpack supplies for returning veterans, food drives, gifts for children, adoption of military...