Monday, April 17
9:00 am - 10:30 am
Welcome, Overview, and Defining Leadership
AAMVA Leadership welcomes attendees and facilitates a getting-to-know you exercise that explores personal commonalities and perceptions of leadership.
10:45 am - 12:00 pm
Leveraging Your Association: AAMVA, Yeah We Do That!
Learn how your association can help solve your latest business challenges: an overview of AAMVA’s products, services, and best practices.
12:00 pm - 1:00 pm
Lunch
1:00 pm - 5:00 pm
Building Teams with Collaboration and Innovation
This up-on-your-feet, interactive experiential learning program uses the tenets of improvisation to strengthen skills related to Team Building, Communication, Creativity & Innovation, and Adaptive Problem Solving.
5:45 pm
Dinner and Bus Tour of Washington, DC
Tuesday, April18
9:00 am - 12:00 pm
Challenging Your Leadership Paradigm
Leadership vignettes and case studies provide an opportunity to challenge your approach in different situations.
12:00 pm - 1:00 pm
Lunch
1:00 pm - 4:15 pm
Building a Better Workplace with DiSC
Learn about your DiSC style, understand other styles, and build more effective relationships.
Free evening/dinner on your own
Wednesday, April 19
8:30 am - 1:00 pm
Visit Local Department of Motor Vehicles
Customer Service Discussion/Tours & Demonstrations
DMV staff & Law Enforcement representatives will share information on operations, current service models, and highlight key initiatives currently underway.
3:00 pm - 5:00 pm
Open Roundtable Discussion
Participants will have an opportunity to discuss current challenges/issues of concern and share experiences and problem solving techniques.
Free evening/dinner on your own
Thursday, april 20
9:00 am - 12:00 pm
Coaching: Supportive and Directive Approaches
Coaching is an effective tool for the continuous growth of an organization. Learn to use a variety of coaching techniques and approaches, depending on the person and the circumstances.
12:00 pm - 1:00 pm
Lunch
1:00 pm - 5:00 pm
Effective Presentation and Speaking Skills
Develop skills to speak with confidence; use vocal range, tone, and gestures for greater impact; and conduct question and answer sessions effectively.
6:00 pm - 9:00 pm
Graduation Reception and Dinner
Finish the week with a celebratory dinner and ceremony recognizing the class.