Monday, April 17

9:00 am - 10:30 am

Welcome, Overview, and Defining Leadership

AAMVA Leadership welcomes attendees and facilitates a getting-to-know you exercise that explores personal commonalities and perceptions of leadership.

10:45 am - 12:00 pm

Leveraging Your Association: AAMVA, Yeah We Do That!

Learn how your association can help solve your latest business challenges: an overview of AAMVA’s products, services, and best practices.

12:00 pm - 1:00 pm

Lunch

1:00 pm - 5:00 pm

Building Teams with Collaboration and Innovation

This up-on-your-feet, interactive experiential learning program uses the tenets of improvisation to strengthen skills related to Team Building, Communication, Creativity & Innovation, and Adaptive Problem Solving.

5:45 pm

Dinner and Bus Tour of Washington, DC

Tuesday, April18

9:00 am - 12:00 pm

Challenging Your Leadership Paradigm

Leadership vignettes and case studies provide an opportunity to challenge your approach in different situations.

12:00 pm - 1:00 pm

Lunch

1:00 pm - 4:15 pm

Building a Better Workplace with DiSC

Learn about your DiSC style, understand other styles, and build more effective relationships.

Free evening/dinner on your own

Wednesday, April 19

8:30 am - 1:00 pm

Visit Local Department of Motor Vehicles

Customer Service Discussion/Tours & Demonstrations

DMV staff & Law Enforcement representatives will share information on operations, current service models, and highlight key initiatives currently underway.

3:00 pm - 5:00 pm

Open Roundtable Discussion

Participants will have an opportunity to discuss current challenges/issues of concern and share experiences and problem solving techniques.

Free evening/dinner on your own

Thursday, april 20

9:00 am - 12:00 pm

Coaching: Supportive and Directive Approaches

Coaching is an effective tool for the continuous growth of an organization. Learn to use a variety of coaching techniques and approaches, depending on the person and the circumstances.

12:00 pm - 1:00 pm

Lunch

1:00 pm - 5:00 pm

Effective Presentation and Speaking Skills

Develop skills to speak with confidence; use vocal range, tone, and gestures for greater impact; and conduct question and answer sessions effectively.

6:00 pm - 9:00 pm

Graduation Reception and Dinner

Finish the week with a celebratory dinner and ceremony recognizing the class.