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  • 2015 Region III Information Exchange - Presentations


  • The following presentations are from the 2015 Region III Information Exchange that took place in Oak Brook, Illinois, November 3-5.

     View Photos from the Event


    AAMVA 2015 Region III Information Exchange Flickr Album

    Tuesday, November 3

    General Session:  Redefining the DMV Customer Experience

    • Rick Holcomb, Commissioner, Virginia Department of Motor Vehicles
    • Rob Mikell, Commissioner, Georgia Department of Driver Services
    • Kevin Garvey, Chief Operating Officer, Indiana Bureau of Motor Vehicles
               

    Your Association at Work For You

    • Combined AAMVA presentation by 
      • Anne Ferro, President & CEO;
      • Ian Grossman, Vice President, Member & Conference Services; and
      • Philip Quinlan, Vice President, Business Services


    Wednesday, November 4

    Improving Call Centers and Service Delivery

    Get Connected:  State to State Verification Systems

    • Corey Kleist, Wisconsin DMV S2S Project Manager
    • Philippe Guiot, Vice President & CIO, AAMVA
    • Philip Quinlan, Vice President, Business Services, AAMVA
                  

    Not Your Father’s Driver’s License

    • Mark Lowe, Director, Iowa Motor Vehicle Division
    • Geoff Slagle, Director, Identity Management, AAMVA
                   

    Insurance Verification and E-Everything

    • Combined presentation by:
      • Alex Hageli, Director, Property Casualty Insurers Association of America (PCI)
      • Betty Johnson, Administrator, Nebraska Department of Motor Vehicle
      • Carrie Leitner, Office of General Counsel, Illinois Secretary of State
      • Lisa Kaspar, Director of Vehicles, Kansas Division of Motor Vehicles
      • Casey Garber, Manager of Vehicle Programs, AAMVA

    In-Person vs. On-Line Training

    • Joe Bruno, Deputy Director Bureau of Field Services, Wisconsin Division of Motor Vehicles
    • Lisa Kaspar, Director of Vehicles, Kansas Division of Motor Vehicles
    • Katrina Graves, Director, Organizational Development, Indiana Bureau of Motor Vehicles
                   

    Cognitife Screening Made Easy

    Living and Regulating in the Uber/Lyft World

    • Robert Passmore, Senior Director - Personal Lines, Property Casualty Insurers Association of America
    • Richard Holcomb, Commissioner, Virginia Department of Motor Vehicles
    • Chris Taylor, General Manager, Uber Illinois
                    

    CDL Updates

    • Andy Frey, Information Technology Specialist 5, Iowa Department of Transportation
    • Kevin Lewis, Director, Driver Programs, AAMVA

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