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  • Monday, June 24


    8:30 am – 10:00 am
    GENERAL SESSION
    Opening Session and Annual Membership Meeting

    • Call to Order
      Whitney Brewster, Executive Director, Texas Department of Motor Vehicles, Vice Chair, AAMVA Board and President, AAMVA Region 2
    • Invocation
    • Presentation and Posting of Colors
    • Remarks
      Colonel Steven McCraw, Executive Director, Texas Department of Public Safety

      Annual Membership Meeting
    • Roll Call
      James Starling, Director, Motor Vehicle Division, Alabama Department of Revenue and Member-at-Large, AAMVA Region 2
    • President’s Report
      Whitney Brewster, Executive Director, Texas Department of Motor Vehicles, Vice President, AAMVA Board and President, AAMVA Region 2
    • Remarks
      Rhonda Lahm, Director, Nebraska Department of Motor Vehicles and Chair, AAMVA Board
      Anne S. Ferro, President & CEO, AAMVA
    • Memorial Service
      Whitney Brewster, Executive Director, Texas Department of Motor Vehicles, Vice President, AAMVA Board and President, AAMVA Region 2
    • Conference Program Report
      Tony Hall, Assistant Chief of Regional Services, Vehicle Titles and Registration Division, Texas Department of Motor Vehicles and Chair, Program Planning Committee
    • Nominating Committee Report
      Kevin Shwedo, Executive Director, South Carolina Department of Motor Vehicles, Immediate Past President, AAMVA Region 2 and Chair, Nominating Committee

    Keynote Presentation
    Robert C. Wunderlich, PE, Director, Center for Transportation Safety, Texas A&M Transportation Institute

    10:30 am – 12:00 pm
    GENERAL SESSION
    Jurisdiction Roundtable
    Facilitator: Pam Goheen, Assistant Commissioner for Communications, Virginia Department of Motor Vehicles and Second Vice President, AAMVA Region 2

    1:00 pm – 2:00 pm
    CONCURRENT SESSIONS

    • Texas Showdown: Recent Texas Title and Odometer Fraud Cases
      Facilitator: Major Robert Sawyer, State Law Enforcement Agent, Programs & Services, North Carolina Division of Motor Vehicles, License & Theft Bureau
      Presenter: Robert Foster, Lead Investigator, Texas Department of Motor Vehicles  
    • Tech Talk: Using Agency-Led Technologies to Increase Efficiencies
      Facilitator: Lauren Phillips, Chief of Strategic Communications and Community Affairs, South Carolina Department of Motor Vehicles
      Presenters: Fran Kelly, Remote Testing Program Manager, Virginia Department of Motor Vehicles
      Lieutenant Joey Stanfield, North Carolina Division of Motor Vehicles, License and Theft Bureau

    4:00 pm – 5:00 pm
    CONCURRENT SESSIONS

    • Salvage and Junk Vehicles
      Facilitator: Casey Garber, Manager, Vehicle Programs, AAMVA
      Presenters: Melanie Lester, Deputy Director, Virginia Department of Motor Vehicles and Member, NMVTIS Business Rules Working Group
      Lisa Chism, Deputy Office Director, Mississippi Department of Revenue and Member, NMVTIS Business Rules Working Group
      Lieutenant Joey Stanfield, North Carolina Division of Motor Vehicles, License and Theft Bureau
      Kevin Park, Government Affairs/Industry Relations Manager, Insurance Auto Auctions, Inc.
    • Give Me an E: E-Creds, E-Logs, Enforcement, and Everything Else
      Facilitator: Sherry Bray, Information Office Supervisor, Kentucky State Police
      Presenters: Scott Vien, Director, Business Development, GET Group NA
      James Starling, Director, Motor Vehicle Division, Alabama Department of Revenue and Member-at-Large, AAMVA Region 2
      Sergeant Abel Martinez, Texas Department of Public Safety, Commercial Vehicle Division

     

    Tuesday, June 25

    7:15 am – 8:30 am
    AAMVA: Yeah, We Do That!
    Presenter: Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA

    8:30 am – 10:00 am
    CONCURRENT SESSIONS

    • The Latest in Transportation Trends, Modes, and Sales
      Facilitator: Lauren Phillips, Chief of Strategic Communications and Community Affairs, South Carolina Department of Motor Vehicles
      Presenters: Paula J. Shaw, Executive Director, Tennessee Department of Commerce and Insurance, Motor Vehicle Commission
      Captain Charles Haynes, Governmental Affairs, Mississippi Department of Public Safety
    • Law Enforcement and Fraud Initiatives
      Facilitator: Brian Ursino, Director, Law Enforcement Programs, AAMVA
      Presenters: Lieutenant Craig Cummings, Texas Department of Public Safety
      Paul Steier, Manager, Law Enforcement Programs, AAMVA
      Lieutenant Joey Stanfield, North Carolina Division of Motor Vehicles
      Special Agent Adrian Cortez, National Insurance Crime Bureau

    10:30 am – 12:00 pm
    GENERAL SESSION
    Emergency Preparedness: How Region 2 Jurisdictions Respond to Natural Disasters
    Facilitator: Rebekah Hibbs, Senior Manager, Texas Department of Public Safety
    Presenters: Bryan Becknel, Preparedness Administrator, Texas Division of Emergency Management
    Deborah Dobson, Program Manager, Florida Department of Highway Safety and Motor Vehicles
    Jill Jarreau, Headquarters Administrator, Louisiana Office of Motor Vehicles

     

    Wednesday, June 26

    8:30 am – 9:30 am
    GENERAL SESSION
    Conflict Resolution: Maintaining Your Cool in the Heat of the Moment
    Facilitator: Deborah Moore, Director of Human Resources, Georgia Department of Driver Services
    Presenter: Lori Daigle, Region 3 Manager, Colorado Driver License Division, Colorado Department of Revenue

    9:45 am – 10:45 am
    CONCURRENT SESSIONS

    • Reducing Suspended Drivers and Alternative Reinstatement Best Practices
      Facilitator: Rebekah Hibbs, Senior Manager, Texas Department of Public Safety
      Presenters: Brian Ursino, Director, Law Enforcement Programs, AAMVA
      Charlotte Boyd-Mallette, Director, Driver Services, North Carolina Division of Motor Vehicles
    • E-Title vs ELT and ERT (no presentations)
      Polling Results
      Facilitator: Casey Garber, Manager, Vehicle Programs, AAMVA
      Presenters: Clint Thompson, Chief of Title Services, Texas Department of Motor Vehicles
      Brent Bennett, Assistant Director, Georgia Department of Revenue, Motor Vehicle Division
      John Yarbrough, Director of Business Development, PDP Group, Inc.

    11:00 am – 12:00 pm
    CONCURRENT SESSIONS

    • Big Data Raises Big Questions: Solutions to Safeguard Your Agency and Customers (no presentations available)
      Facilitator/Presenter: Sherry Bray, Information Office Supervisor, Kentucky State Police
      Presenters: Jeremiah Kuntz, Director, Texas Department of Motor Vehicles
      Vanessa Williams, Vice President/General Counsel, IHS Markit, Inc
    • Welcoming New Driver Assistance Technology
      Facilitator: Lauren Phillips, Chief of Strategic Communications and Community Affairs, South Carolina Department of Motor Vehicles
      Presenters: Kelly Nantel, Vice President of Communications and Advocacy, National Safety Council
      Cathie Curtis, Director, Vehicle Programs, AAMVA
      Pierre Miles, Deputy Director of Field Operations, Georgia Department of Driver Services
    • Law Enforcement Roundtable
      Facilitator: Major Robert Sawyer, State Law Enforcement Agent, Programs & Services, North Carolina Division of Motor Vehicles, License & Theft Bureau
      Presenters: Brian Ursino, Director, Law Enforcement Programs, AAMVA
      Paul Steier, Manager, Law Enforcement Programs, AAMVA

    1:30 pm – 2:30 pm
    GENERAL SESSION
    Industry Emerging Trends and Technology
    Facilitator: Patrice Aasmo, Director, Member Services, Regions 1 & 2, AAMVA
    Presenters:

    • Christopher Rose, Principal, Robotics & Intelligent Automation, Deloitte Consulting LLP
    • Kevin Stump, Project Director, Fast Enterprises
    • JP Balakrshnan, Vice President & Chief Technology Officer, Infosys Public Services, Inc.
    • Angela Fultz Nordstrom, Vice President, NIC, Inc.

    2:45 pm – 3:45 pm
    CONCURRENT SESSIONS

    • Partnership with the Courts
      Facilitator: Deborah Moore, Director of Human Resources, Georgia Department of Driver Services
      Presenters: Angelique McClendon, General Counsel, Georgia Department of Driver Services
      Kathryn Holt, Senior Court Research Analyst, National Center for State Courts
    • License Plates
      Facilitator: Cathie Curtis, Director, Vehicle Programs, AAMVA
      Presenters: Candy Southerland, Chief of Registration Services, Texas Department of Motor Vehicles
      Matthew Cristy, Attorney, Georgia Department of Revenue
      Neville Boston, CEO, Reviver Auto

    4:00 pm – 5:00 pm
    GENERAL SESSION
    Decreasing Customer Pain through Alternative Methods of Service
    Facilitator: Rebekah Hibbs, Senior Manager, Texas Department of Public Safety
    Presenters: Amanda Arriaga, Division Director, Driver License, Texas Department of Public Safety
    Sherri Vaughan, Deputy Director of Customer Service Center Operations, Virginia Department of Motor Vehicles

                   

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