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  • 2021 AIC Banner - Virtual 2


  • 2021 Annual International Conference Program


  • Sunday, August 29

    9:00 am – 5:00 pm

    Board of Directors’ Meeting




    Monday, August 30

    10:00 am – 5:00 pm

    Registration


    10:00 am – 5:00 pm

    Conference Information Desk


    9:00 am – 4:00 pm

    Board of Directors’ Meeting

    Tuesday, August 31

    8:00 am – 5:00 pm

    Registration
     


    8:00 am – 7:00 pm

    Exhibit Hall
     


    8:00 am – 5:00 pm

    Conference Information Desk
     

     
    8:00 am – 9:15 am

    Law Enforcement Memorial Breakfast

    (by invitation only)
     

    8:00 am – 9:00 am

    Attendee Breakfast in the Exhibit Hall


    9:30 am – 12:00 pm

    GENERAL SESSION

    Opening Session and Annual Membership Meeting


    12:00 pm – 1:00 pm

    Attendee Lunch in the Exhibit Hall


    1:00 pm – 2:00 pm

    CONCURRENT SESSIONS

    Keeping Up with the Compacts and Driver History

    Discussion on the compacts, sending and receiving violations, and the State-to-State Verification Service Driver History Record enhancements. Also learn about the updated Reducing Suspended Drivers Best Practice and how jurisdictions are changing laws to handle individuals who cannot pay fines.

    Online Car Sales

    The explosion of online car sales, both by individuals and dealerships, has had a tremendous impact on how titles and registrations are handled. Hear perspectives in how jurisdiction and industry members are interacting with new market trends and learn about what the future holds for online vehicle sales and how that may impact your business practice..

    Preventing Wrong-Way Crashes 

    The increase in wrong-way crashes is a growing highway safety challenge. Learn about new solutions and how law enforcement agencies are partnering with transportation departments to eliminate these crashes.


    2:00 pm – 2:15 pm

    Transition Break


    2:15 pm – 3:45 pm

    CONCURRENT SESSIONS

    Regions 1 & 2 QuickConnect

    Regions 1 and 2 jurisdiction members have this time to meet with exhibitors and sponsors to learn about the solutions they offer. These are short, one-on-one meetings between a jurisdiction and an exhibitor or sponsor. Participants receive a QuickConnect schedule after registration and bring it with them to know what meetings to attend.

    Regions 3 & 4 Peer-to-Peer Roundtables 

    Join your peers for topic specific open discussions and small group conversations.  This session is for Region 3 and 4 jurisdiction attendees as well as all other attendees not participating in QuickConnect.

    Regions 1 & 2 Law Enforcement Town Hall

    Attendees are invited to join an open discussion on law enforcement related topics of their choice that are of particular interest to Regions 1 and 2. It is an opportunity to cover items not otherwise on the conference agenda and to hear an update on AAMVA Law Enforcement Program activities.


    3:45 pm – 4:00 pm

    Transition Break


    4:00 pm – 5:00 pm

    CONCURRENT SESSIONS

    Planning for the Next Pandemic

    Now is the time to revisit and update agency continuity of operations plans (COOP) to benefit from the lessons of the COVID-19 pandemic. Take the opportunity to revisit strategic crisis management plans, embrace cross-training, and consider succession planning. Learn about AAMVA’s new Emergency Resilience and Response Working Group and hear how emergency operations centers have increased DMV engagement due to the COVID-19 pandemic.

    CDL Updates

    Get an update from FMCSA on rule compliance deadlines and the new administration’s priorities. Discover how DMV administrators use AAMVA’s CDLIS reports to strategically manage their CDL programs.


    5:30 pm – 7:00 pm

    Chair’s Welcome Reception 

    Wednesday, September 1

    8:00 am – 4:30 pm

    Registration


    8:00 am – 3:00 pm

    Exhibit Hall


    8:00 am – 4:30 pm

    Conference Information Desk


    8:00 am – 8:45 am

    Attendee Breakfast in the Exhibit Hall


    8:00 am – 8:45 am

    Driver License Compact/Non-Resident Violators Compact Membership Breakfast

    (by invitation only)
     

    9:00 am – 10:30 am

    CONCURRENT SESSIONS

    The Future of Workforce Management Beyond the Pandemic

    The COVID-19 pandemic catapulted staff into remote work or in a different environment than what employees were accustomed to. Many agencies are continuing to allow remote work. How does this impact long-term management, changes in service delivery, employee skills and expectations, customer behavior, and hiring and recruitment for the future? Join us to learn how some jurisdictions are balancing the challenges but also capturing the opportunities.

    Marijuana Impaired Driving 

    Learn about the latest developments as more jurisdictions continue to legalize both medical and recreational marijuana. New tools such as green labs, phlebotomy programs, and other law enforcement considerations bring new insights to this highway safety topic.

    Do You Know mDL?

    Hear from Gail Hodges about the Future Identity Council's Digital ID Recommendations and test your mDL knowledge in this fun and interactive, game show style, session centered around law enforcement use, training tools, and testing strategies.


    10:30 am – 10:45 am

    Transition Break


    10:45 am – 12:15 pm

    CONCURRENT SESSIONS

    Regions 3 & 4 QuickConnect

    Regions 3 and 4 jurisdiction members have this time to meet with exhibitors and sponsors to learn about the solutions they offer. These are short, one-on-one meetings between a jurisdiction and an exhibitor or sponsor. Participants receive a QuickConnect schedule after registration and bring it with them to know what meetings to attend.

    Regions 1 & 2 Peer-to-Peer Roundtables

    Join your peers for topic specific open discussion and small group conversations.  This session is for Region 1 and 2 jurisdiction attendees as well as all other attendees not participating in QuickConnect.

    Regions 3 & 4 Law Enforcement Town Hall

    Attendees are invited to join an open discussion on law enforcement related topics of their choice that are of particular interest to Regions 3 and 4. It is an opportunity to cover items not otherwise on the conference agenda and to hear an update on AAMVA Law Enforcement Program activities.


    12:15 pm – 1:30 pm

    Attendee Lunch in the Exhibit Hall



    1:30 pm – 2:30 pm

    CONCURRENT SESSIONS

    Pandemic Inspired Customer Service Changes – What is Permanent

    The response to the COVID-19 pandemic resulted in rapid transformation and changes to how DMVs served their customers. Hear views on which changes will be permanent and what pre-pandemic elements will return - appointments vs walk in, virtual lobby/office, electronic signatures, online services, and more.

    How the Pandemic Shifted Law Enforcement Operations

    Learn about and discuss how law enforcement agencies are adapting and managing pandemic-driven changes to the training academy and other law enforcement operations.

    CDL Test Modernization Update

    Learn the latest developments in the test modernization effort and the early results of the data analysis from field tests in three states.


    2:30 pm – 3:15 pm

    Networking Break in the Exhibit Hall


    3:15 pm – 4:30 pm

    Chief Administrator Meeting

    (jurisdiction chief administrators only)


    3:15 pm – 4:30 pm

    Jurisdiction Member Information Exchange

    (non-administrator jurisdiction members only)


    4:00 pm – 5:00 pm

    Associate Member Open House

    Thursday, September 2

    9:30 am – 4:30 pm

    Registration


    9:30 am – 4:30 pm

    Conference Information Desk


    8:00 am – 9:15 am

    Traditional Past Chairs’ Breakfast

    (All attendees are invited to join us for breakfast as we honor those who have served as Chair of the AAMVA Board)


    9:15 am – 9:30 am

    Transition Break


    9:30 am – 10:30 am

    CONCURRENT SESSIONS

    The Pandemic’s Impact on Highway Safety

    Speed, crashes, and fatalities have all been on the rise during the COVID-19 pandemic. This session will help you understand the troubling trends from the past 18 months and how to tackle the challenges.

    Tor, Darknet, and Dark Markets: A Deeper Understanding for DMV Professionals

    This session will give DMV administrators, legal counsel, program managers, information security officers, and other professionals the foundation that they need to understand these tools and markets. Tor is most used to hide one’s identity. But it can also be used by an insider to breach a firewall or internet filter and is a gateway to what is commonly called the darknet. While Tor is the most common anonymity network, it is not the only one.  You can purchase counterfeited DMV documents, find stolen personal identifying information, discuss criminal tradecraft, and negotiate with those offering hacking as-a-service on dark markets and in darknet vendor shops. This session is intended to demystify the topic for DMV professionals, and includes case studies and specific examples. 

    REAL ID

    Hear an update from the Department of Homeland Security on the latest news related to the REAL ID Modernization Act and REAL ID program. Interact with colleagues who are taking steps to use the improvements provided by Congress.


    10:30 am – 10:45 am

    Transition Break


    10:45 am – 12:00 pm

    CONCURRENT SESSIONS

    Building an Interoperable mDL

    Learn the latest in the development of the ISO mDL standard, the AAMVA implementation guidelines, and plans for the new AAMVA Digital Trust Service.

    Detecting Fraud with Data Analytics

    Hear how building data analytics into work processes can improve earlier identification of fraudulent activities and strengthen the security of data.  

    Autonomous Vehicles

    This session will include an overview of Edition 2 of AAMVA’s Safe Testing and Deployment of Vehicles Equipped with ADS Guidelines along with the recent AAMVA whitepapers on distracted driving and delivery devices. Attendees can participate in a brainstorming session on what members need in the next guidance document.


    12:00 pm – 1:30 pm

    Awards Luncheon


    1:30 pm – 2:45 pm

    CONCURRENT SESSIONS

    Returning to the Office

    Agencies are navigating bringing employees back in person to the workplace. Share lessons learned on managing expectations for masks and social distancing as well as whether to require vaccination.

    How the Pandemic Impacted Driver Testing

    In response to the COVID-19 pandemic, many jurisdictions altered how they performed licensing knowledge and skills testing by using in-person appointments, PPE, third parties, or ensuring social distancing by remaining outside of the vehicle when conducting road tests. Come listen to jurisdictions and NHTSA as they discuss their experiences and how they see driver testing moving forward.

    Vehicle Crimes

    A discussion of the latest trends in vehicle crimes and case studies of recent investigations. Learn about tools and techniques used to detect vehicle crimes including the use of NMVTIS and the NMVTIS Law Enforcement Access Tool (LEAT).


    2:45 pm – 3:00 pm

    Transition Break


    3:00 pm – 4:30 pm

    CONCURRENT SESSIONS

    How the Pandemic Challenged Regulatory Functions & Fraud

    During the pandemic, many agencies were forced to minimize their oversight and regulatory activities and new trends in fraud have emerged because of limited operations. Hear how the shift to online transactions has changed the type of fraud agencies are seeing, increased identity fraud and vehicle title fraud, as well as the newest in counterfeit credentials being sold on the darknet.

    E-Titling

    Get an update on the E-Titling Working Group and engage in a discussion on the vision and potential benefits of an e-titling solution.


    6:00 pm – 9:00 pm

    State of Colorado Reception and Closing Banquet