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  • Fraud Detection & Remediation (FDR) Training

  • Fraud Detection & Remediation

    FDR TrainingAAMVA’s Fraud Detection & Remediation (FDR) program is the industry’s premier fraud training used by DMV’s, Law Enforcement, Federal agencies, and corporations worldwide. With training modules and supplements that develop skills in the authentication of more than 12 document categories, Imposter Fraud, Internal Fraud, Fraud for Managers/Administrators and more, FDR is the most comprehensive anti-fraud toolbox available. The modularized eLearning suite is critical to anyone handling secure documents or sensitive transactions, and is applicable to all agency staff.        
         

    New for 2019

    Courseware Updates and Enhancements   

    • NEW Consular Report of Birth Abroad Content
    • NEW Vehicle Fraud Material
    • NEW US Passport Annotations
    • NEW Certificate of Citizenship and Naturalization Information
    • NEW CVSA Guide to Mexican CDLs
    • NEW Sovereign Citizen Material
    • NEW Disability Placard Fraud Best Practices
    • NEW AAMVA Applications Content: Administrator’s FIFTEEN
    • NEW Searchable FDR Content Index
    • NEW FDR Content Change Request Process and Tracking
    • UPDATED 2019 Update Only Module for refresher training
    • UPDATED indexed, searchable, and comprehensive job aid for print or electronic use
    • UPDATED Jurisdiction Fraud  Contact Lists 

    Download a detailed change document.

    Click the tabs above to access FDR/learn more.


                

    Content & Availability  

    FDR is the industry standard in fraud training, with content provided directly by federal, state, and provincial issuing agencies. This is critical training for anyone handling documents of any kind as part of their job duties. A 100+ page reference manual is included, so staff will always have the fraud tools they need close at hand. This interactive, computer-based training is fully narrated, user friendly, and appropriate for all staff levels.  

    FDR Level I

    This suite of modules introduces the basic techniques of fraudulent document recognition that staff can employ without the need for expensive forensic tools. By providing in-depth examples and explanations of the types of security features in circulation today, and most importantly, how to identify them, the modules provide the tools needed to flag documents for review that may have otherwise been accepted at face value as genuine.

    Because the program includes a printable job aid and “quick tips” covering essential concepts and document features, staff will always be armed with the fraud detection tools they need. FDR Level I's modules range from 30-45 minutes each (including a knowledge assessment at the end of each module). Jurisdiction Members may deliver the suite as a whole or choose to offer only those modules that are of highest priority/interest.

    Availability 

    • Free to Jurisdiction Member agencies
    • Free to Federal Government Associate Members (serving as FDR Partners ONLY)
    • Available for purchase by Associate Members and Non-Members (select content from Modules 1-14 ONLY) 
        

    Modules

    1. Introduction to Fraud
    2. Security Features
    3. Birth Certificates
    4. Titles and Vehicle Identification Documents
    5. Driver’s Licenses and Identification Cards
    6. Travel Documents
    7. Social Security Cards
    8. US Immigration Documents
    9. Military IDs
    10. Canadian Travel, Citizenship and Immigration Documents
    11. Canadian Birth Certificates, Driver’s Licences and Vehicle Documents
    12. Mexican Documents
    13. Counterfeits and Alterations
    14. People and Actions
    15. Update-Only Module
    16. Members-Only Supplements
      • Internal Fraud for Staff
      • Fraud for Managers
      • High-Quality Counterfeits Level I
      • FDR Resources
      • NMVTIS Investigation Tools
                   

    FDR Level II 

    Level II is a natural progression of Level I's concepts in order to bring document examination to the next level. The courseware introduces covert security features and develops student skills in the use of magnification, auxiliary lighting and UV tools. 

    Although covert features are presented generically (a review of detailed covert features of specific documents is NOT provided), the course will provide a solid understanding of how to begin a second-level review in today's fraud environment. With this foundation, students can effectively engage with local fraud experts and document issuers in detailed reviews of documents important to their specific job duties.    

    Availability

    • Free to Jurisdiction Members
    • Free to Federal Government Associate Members (serving  as FDR Partners  ONLY)
    • NOT AVAILABLE to Associate Members or Non-Members
        

    Modules

    1. Introduction to Covert Features
    2. Expanding the Review
    3. Supplements
      • High-Quality Counterfeits Level II  
      • Law Enforcement & the DMV  
      • Administrator’s FIFTEEN – Fighting Fraud thru Engineering, Education & Networking  
      • Administrator’s FIFTEEN Focus – Creating and Enhancing a Fraud Unit  
           


    Click the tabs above to learn more.

     

    Member Agency Students

    FDR should not be downloaded by individual students. Instead, please check with your agency's training department for internal availability of the course(s).  
       

    Member Agency Implementation

    The FDR courseware is intended for agency-wide implementations, and should be downloaded by a single contact from the member agency, and distributed as desired. Managers of agency business units are not prohibited from downloading the courseware, however, AAMVA advises managers to coordinate with your agency training and IT staff.

    A number of courseware formats are available. FDR can be easily printed, distributed via CD, installed on an agency intranet or Learning Management System (LMS), or be used to develop classroom training.

       

    The Implementation Guide document available below, and the Quick Start documents within the download packages will provide further details about each version.

    Implementation Guide

    AAMVA has developed an Implementation Guide that explains how member agencies can use the various formats available to best fit their training strategies.  Download the guide here.

     

    Download FDR Courseware

    (AAMVA Jurisdiction Member or FDR Federal Partner credentials are required.)
     
    FDR Jurisdiction Member Download button

    FDR Online Training for Associate Members and Non-Members

    AAMVA is pleased to offer select content from FDR Level I Training Modules 1-14 for purchase by commercial organizations and individuals*. Learn how to examine documents AND their presenters before relying on them to complete transactions. FDR is the industry standard in fraud training, with content provided directly by federal, state, and provincial issuing agencies. This is critical training for anyone handling identity documents of any kind as part of their job duties.

    The training is purchased/accessed online, and is available in both Standard and Continuing Professional Education (CPE) accredited versions.

    Click HERE for details/purchase from the AAMVA Learning Store. 
    You will be brought to our external site hosted by eLearnify.net. 
         

    *AAMVA and its authorized resellers reserve the right to establish eligibility requirements for entities and individuals seeking to purchase FDR. 

    New for 2019


    Have an idea for new or modified course material? 

    AAMVA welcomes all suggestions to improve FDR Training content. Complete the FDR Change Request Form and email it to the address provided. You will be given instructions to track the progress of your suggestion(s) from the moment it is submitted through its implementation. 


    Download the FDR Change Request Form