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  • SSOLV Frequently Asked Questions (FAQs)


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    1. What is Social Security number verification?   
    2. What is AAMVA’s role in SSN verification?   
    3. What about batch verification of SSNs?   
    4. Is there a difference in cost between on line and batch verification methods?   
    5. What is required for a jurisdiction to be able to use SSOLV?   
    6. Why does a jurisdiction have to test with both AAMVA and SSA?   
    7. Which jurisdictions are using SSOLV?   
    8. What is the application ID for SSOLV and what is the 2-character destination/origin code needed for SSA?

     

    1) What is Social Security Number verification? 

    Social Security Number verification is the submission of identifying information, such as name, date of birth (DOB) and Social Security Number (SSN), to the Social Security Administration (SSA). SSA runs this data against their master database, and informs the inquirer if the data matches.

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    2) What is AAMVA’s role in SSN verification?

    AAMVA has created the Social Security Online Verification application (SSOLV) in conjunction with SSA. SSOLV permits a jurisdiction’s motor vehicle agency to submit a real time inquiry to SSA to verify a driver’s SSN, Name and DOB. One of seven responses will be sent back by SSA, stating what data has been verified.  The possible responses and their meanings are:

          Code Description

    • 1. SSN, Name and DOB matched; SSA records indicate person is alive
    • 2. Impossible or invalid SSN
    • 3. Name did not match, DOB matched
    • 4. Name matches, DOB did not match
    • 5. No match (on Name and DOB)
    • 6. SSN, Name and DOB matched; SSA records indicate person is deceased  
    • 7.* SSN did not verify; other reason
    • 9. System Error. Unable to process at this time

    Furthermore, AAMVA serves in an ombudsman-like capacity, interceding with SSA on behalf of the states when it comes to application and system issues. This was done at the request of SSA.

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    3) What about batch verification of SSNs?  

    AAMVA is not involved with the batch verification. This is strictly between SSA and each jurisdiction.  For more information and questions about batch verification process, you may contact ORDP.Data.Exchange@ssa.gov.

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    4) Is there a difference in cost between on line and batch verification methods?

    Yes. SSOLV costs 5¢ per transaction and batch costs ¼¢ per transaction.

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    5) What is required for a jurisdiction to be able to use SSOLV?  

    First, any jurisdiction that wishes to use SSOLV must complete a Memorandum of Agreement (MOA) with SSA.  SSA will not permit a jurisdiction to use this application in production until both entities have signed the agreement.  A sample MOA document is available from AAMVA’s Operations Department. Second, a jurisdiction must test their application with AAMVA’s Operations Department before testing it with SSA.  Third, a jurisdiction must provide AAMVA’s Operations Department an estimate of how many transactions it anticipates performing within a given amount of time; hour, day, month, year. This information is needed for billing purposes. Last, the Operations Department will also need the state’s point of contact for day-to-day issues.

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    6) Why does a jurisdiction have to test with both AAMVA and SSA?  

    The testing with AAMVA is a new procedure adopted by the Operations Department, and is being done to make certain that we are satisfied that the state is sending the data correctly. Testing with SSA is actually "graded" by the state, so the AAMVA testing actually helps the state check its work.

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    7) Which jurisdictions are using SSOLV?  

    Click here for list of the US jurisdictions are using the SSOLV application.  

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    8) What is the application ID for SSOLV and what is the 2-character destination/origin code needed for SSA?  

    The application ID for SSOLV is 17 and SS is the destination/origin code.

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