Webinar Archives

 Description:

Title:

DMV Contact Center Professional Teleconference

Recording Dates: 

December 10, 2019                                    

The DMV Contact Center Professional teleconferences are a special forum for topic-based discussions with DMV Contact Center professionals 

Description:

Each Jurisdiction/ Third Party Service Provider that participate in batch processing with the NMVTIS and SPEXS programs rely on AAMVA’s Secure File Transfer Protocol (FTP) infrastructure. AAMVA has made changes to its infrastructure in support of AAMVA’s journey to the cloud. To finalize this infrastructure migration, all AAMVA batch service users are required to change their FTP connection to the new AAMVA Secure FTP infrastructure by the end of October 2019. This webinar will discuss what configuration changes are required to connect to the new AAMVA Secure FTP infrastructure and how to coordinate these changes with AAMVA. 

Title:

NMVTIS Suspense Resolution for Online States (Web Service Version) – Part 1  

Recording Date:

January 9, 2020
February 11, 2020 
May 7, 2020

December 5, 2019
October 3, 2019
May 8, 2019
April 10, 2019
March 13, 2019
January 9, 2019

Description:

For a Change State of Title (CSOT) transaction to complete, both the new State-of-title (SOT) and the old SOT and the VIN Pointer file must process the messages without error and return the appropriate confirmations. A flag stored on the VIN Pointer record tracks the transaction’s progress and is reset to indicate that no CSOT is in progress when the transaction completes. When the transaction fails to complete, the flag reflects an incomplete status, and the transaction is suspended and appears on the suspended transaction report. No further title update activity can occur on the vehicle in NMVTIS until the suspended title is resolved.

When the transaction is suspended, the old and new state-of-title have several possible corrective actions they can take. The condition that indicates a suspended transaction has occurred also provides information regarding the cause of the problem and the appropriate corrective action. The States application should have the capability to redrive messages (using original data), resend them (using corrected data) and resubmit a CSOT transaction by sending the original CSOT message with original business data.

May 14, 2020
February 18, 2020

June 26, 2019
April 24, 2019
May 29, 2019

NMVTIS has two third party transactions that involve updates between the central site and multiple states. Because the transactions involve multiple states and the central site, it is possible for a transaction to break down before it completes. Further activity against this title record is greatly restricted until the problem is resolved. This webinar provides instruction as to how to identify and resume suspended transactions. The intended audience for this webinar are NMVTIS Help Desk Personnel, Business Process Analyst and IT System Integrators.

For a Change State CSOT Undo transaction to complete, both the new State-of-title (SOT) and the old SOT and the VIN Pointer file must process the messages without error and return the appropriate confirmations. A flag stored on the VIN Pointer record tracks the transaction’s progress and is reset to indicate that no CSOT Undo is in progress when the transaction completes. When the transaction fails to complete, the flag reflects an incomplete status, and the transaction is suspended and appears on the suspended transaction report. No further title update activity can occur on the vehicle in NMVTIS until the suspended title is resolved.

When the transaction is suspended the old and new state-of-title have several possible corrective actions they can take. The condition that indicates a suspended transaction has occurred also provides information regarding the cause of the problem and the appropriate corrective action. The States application should have the capability to redrive messages (using original data) or resend them (using corrected data).

Title:

AAMVA Operations – Ticketing System, SLO, and Customer Surveys

Recording Date:

April 4, 2019

Description:

1. AAMVA Ticketing System
2. Severity Levels & Service Level Objectives (SLO)
3. Customer Surveys
4. State Maintenances & Personnel Changes
5. State System Updates
6. AAMVA Website – Pointers & Tips (with demo)
   Technology section
   System Availability
   Holiday Schedule
   Online Member Directory/Contact Information

What is a vehicle identification number (VIN)? How is a VIN designed to be tamper proof? What other identifying information do vehicles contain? And how do criminals attempt to defeat the security contained within a VIN? These are just a few of the questions that will be answered during this webinar. VIN’s are valuable identification tools for vehicles that range in value from a few hundred dollars, to hundreds of thousands of dollars. Criminals understand the value of VIN’s and will go to great lengths to clone and counterfeit them as they attempt to deceive law enforcement officers and title agency officials.

Vehicle titling agency staff, law enforcement officers, and vehicle title investigators responsible for identifying vehicles and the accompanying ownership documents will find this training a valuable compliment to their vehicle education file.

Vehicle identification numbers (VIN’s) are placed on vehicles in a variety of locations to assist in proper identification.  VIN’s are both in public view and in confidential locations which may require the use of tools to locate and see.  All VIN’s have a specific purpose and knowing how to locate them and examine them is important for anyone responsible for investigating vehicle crimes and identifying vehicles.  Criminals understand the value of VIN’s and will work hard to clone, counterfeit, or remove them to mislead anyone examining the vehicle to determine its true identity.       

Vehicle titling agency staff, law enforcement officers, vehicle inspectors, and vehicle title investigators responsible for identifying vehicles and accompanying ownership documents will find this training a valuable compliment to their vehicle education file.   This training will build on information provided in the March 26, 2019 webinar titled: Vehicle Identification Number (VIN): Construction, History, & Fraud.

Title: 

CSTIMS Update to Address FMCSA Waiver for COVID-19

Recording Date:

April 3, 2020
April 6, 2020

Description:

This Webinar is intended for the CSTIMS Administrators for the SDLAs. During the Webinar, we will be discussing the FMCSA Waivers for COVID-19 that have an impact to CSTIMS as well as the interim and permanent solutions that will be available in CSTIMS in the coming days.

Title: 

CSTIMS March 2020 Release

Recording Dates:

February 13, 2020                                         

Description:

This webinar provides an overview of the CSTIMS March 2020 Release.  Specific items covered:

• Update Test Schedule – Menu and Calendar options
• Create Test Results – Menu and Calendar options 
• Search/View Test Schedules and Test Results
• Create a basic Organization
  

Title:

CSTIMS: Enhanced Application Migration and Create Test Scheduling (Menu Driven) Functionality

Description:

This Webinar will provide an overview of the Enhanced application migration (User Administration, View Out-of-State Test Results, Applicant Merge Utility, and Surety Bonds functionality) and the Create Test Scheduling (Menu Driven) functionality for In-State applicants which are targeted to be released to the Next Generation (NG) application in late February.

Recording Dates:

Description:

Title: 

Mobile Driver's License (mDL) Interoperability

Recording Date: 

July 15, 2020

Description:

This webinar will educate issuing authorities on the how to ensure cross-jurisdiction interoperability of a mobile driver’s license (mDL) solution. Answers to the following questions will be discussed:

1. As an entity reading a mDL, how can I trust it?
2. What do I as an issuing authority have to do to have mDLs that I issue be successfully read and trusted in other jurisdictions?
3. As an issuing authority, besides my jurisdiction and the entity reading a mDL issued by me, which other entities are involved to support interoperability?
4. How can we address the “many to many” relationship between issuing authorities and reading entities?

In addition, related concepts such as trust model, public key infrastructure, and certificate authority will be reviewed. The intended audience of this webinar are administrators, program managers, and senior staff from issuing authorities planning mDL projects. At the end of the webinar, attendees should have gained sufficient background to engage on this topic, at a functional level, with other stakeholders such as mDL vendors and entities wanting to read a mDL (e.g. the retail community, banks, and car rental agencies). Specifically, attendees should have an understanding of the ecosystem required to support interoperability of a mDL across jurisdictional boundaries.

Title:

Law Enforcement Interaction with the mobile Driver’s License

Description:

Description:

NMVTIS State Web Interface (SWI)  – Understanding the Administrative Features

March 12, 2019
February 12, 2019

June 14, 2018
April 10, 2018
March 13, 2018
February 13, 2018  

The NMVTIS SWI Web Application is used by the states to perform title verification and data corrections. This webinar focuses on how the states use the administrative features to oversee the states user community. A brief overview of the SWI application is also provided. The SWI application has been built so that each state manages their own user community. This includes configuring the system with organizations to which users are assigned. The state administrator is responsible for user role assignments and user account activation and deactivation. The SWI Application also includes a reporting component that allows state administrators to monitor user activity. 

NMVTIS State Web Interface (SWI) – Instant Title Verification Using the VIN Search Feature

September 24, 2019
August 27, 2019
July 23, 2019
June 25, 2019
May 28, 2019
March 21, 2019
February 26, 2019
January 29, 2019

December 18, 2018
June 26, 2018
April 24, 2018
January 23, 2018

Before a jurisdiction issues a title or other ownership document or record, the SWI can provide information to help the jurisdiction determine whether the ownership documentation presented with the application are valid. The information supports jurisdictions' titling processes for both new and used vehicles. The Anti-Car Theft Act requires each jurisdiction to perform an instant title verification check before issuing a title to an applicant claiming to have purchased the vehicle from an individual or entity in another jurisdiction. The SWI VIN search feature can be used to satisfy this legal requirement. In addition, the NMVTIS best practice is that jurisdictions perform an inquiry before issuing a title or other ownership document or record, whether or not the applicant claims to have purchased the vehicle in another jurisdiction.

NMVTIS State Web Interface (SWI) – How to Correct Title and Brand Data on the Central Site

October 15, 2019
July 16, 2019
March 19, 2019
January 22, 2019

November 20, 2018
October 23, 2018
August 21, 2018
April 17, 2018
March 20, 2018
February 20, 2018
January 16, 2018

In the past, states contacted the AAMVA Help Desk directly if they needed to make a data correction. As part of the NMVTIS reengineering effort, a Help Desk feature was created to allow states to correct their title and brand data on the central site. When states perform their own data corrections the timeliness and accuracy of the data corrections improves substantially. This webinar is focused on explaining the capability of the Help Desk feature as included in the SWI. Data correction  scenarios are explained and matched to the correct update operation within the SWI. A brief overview of the SWI application will also be provided.

June 18, 2020
April 16, 2020
March 25, 2020
February 20, 2020
January 16, 2020

November 21, 2019
October 17, 2019
September 19, 2019
August 15, 2019
April 11, 2019

NMVTIS has two third party transactions that involve updates between the central site and multiple states. Because the transactions involve multiple states and the central site, it is possible for a transaction to break down before it completes. Further activity against this title record is greatly restricted until the problem is resolved. This webinar provides instruction as to how to identify and resume suspended transactions. The intended audience for this webinar are NMVTIS Help Desk Personnel, Business Process Analyst and IT System Integrators.

For a Change State of Title (CSOT) transaction to complete, both the new State-of-title (SOT) and the old SOT and the VIN Pointer file must process the messages without error and return the appropriate confirmations. A flag stored on the VIN Pointer record tracks the transaction’s progress and is reset to indicate that no CSOT is in progress when the transaction completes. When the transaction fails to complete, the flag reflects an incomplete status, and the transaction is suspended and appears on the suspended transaction report. No further title update activity can occur on the vehicle in NMVTIS until the suspended title is resolved. 

When the transaction is suspended the old and new state-of-title have several possible corrective actions they can take. The condition that indicates a suspended transaction has occurred also provides information regarding the cause of the problem and the appropriate corrective action. The States application should have the capability to redrive messages (using original data), resend them (using corrected data) and resubmit a CSOT transaction by sending the original CSOT message with original business data.

Recording Date:

February 27, 2020
March 26, 2020 
April 23, 2020

March 28, 2019

NMVTIS has two third party transactions that involve updates between the central site and multiple states. Because the transactions involve multiple states and the central site, it is possible for a transaction to break down before it completes. Further activity against this title record is greatly restricted until the problem is resolved. This webinar provides instruction as to how to identify and resume suspended transactions. The intended audience for this webinar are NMVTIS Help Desk Personnel, Business Process Analyst and IT System Integrators.

For a Change State CSOT Undo transaction to complete, both the new State-of-title (SOT) and the old SOT and the VIN Pointer file must process the messages without error and return the appropriate confirmations. A flag stored on the VIN Pointer record tracks the transaction’s progress and is reset to indicate that no CSOT Undo is in progress when the transaction completes. When the transaction fails to complete, the flag reflects an incomplete status, and the transaction is suspended and appears on the suspended transaction report. No further title update activity can occur on the vehicle in NMVTIS until the suspended title is resolved.

When the transaction is suspended the old and new state-of-title have several possible corrective actions they can take. The condition that indicates a suspended transaction has occurred also provides information regarding the cause of the problem and the appropriate corrective action. The States application should have the capability to redrive messages (using original data) or resend them (using corrected data). 

April 2, 2019 (Presentation and Q&A) (recording not available)

May 30, 2018  
September 26, 2018

Description:

May 21, 2020

November 18, 2019 (This recording and presentation do not include slides that contained personal information shared during in the webinar – specifically contents of slides 44-72.)
November 18, 2019 Q & A Document

Description:

Description:

Description:

Description:

The primary objective of this webinar is to communicate to AAMVA jurisdiction, federal, and associate members information pertaining to AAMVA's future Network and Cloud Migration strategies. In addition, a root cause analysis update concerning previous system downtime occurrences will be provided. The webinar will include time for attendees to raise questions and discuss issues related to both AAMVA systems and matters relevant to their own information technology systems. We also welcome suggestions for topics of interest that can be explored during future CIO Roundtable webinars. 

Title: 

Fraud Detection & Remediation (FDR) Training 101- Offering Educational Opportunities to Fight Fraud

Recording Date: 

May 7, 2020

Description:

Fraud Detection & Remediation (FDR) Training 101- Offering educational opportunities for the classroom, computer, and through co-workers to fight fraud. Fraud impacts all areas of personal identification issuance and motor vehicle title/registration processes. The need for training to keep on top of fraud trends grows ever important as criminal elements look for opportunities to take advantage of vulnerabilities. Using creative training approaches to both train staff and detect fraud can help your staff utilize and enhance their abilities in protecting the integrity of your agency processes. AAMVA’s FDR program is the principle training program available in the pursuit of fraud deterrence and detection. This program is kept current by monitoring fraud trends and identification document updates through-out the year, and then offering an annual update. AAMVA provides FDR to members in an easy downloadable format so it can be utilized to best fit the needs of the jurisdiction. FDR can be disseminated as a stand-alone eLearning program, or customized to fit a classroom instruction setting in conjunction with hands-on learning. This webinar will provide participants with an overview of what FDR is and what is contained within the program. We will also discuss delivery methods and demonstrate the many ways to obtain and utilize FDR material. This webinar is intended for jurisdiction staff responsible for training development and delivery, and for those who are responsible for training oversight.

Title:

Vehicle Finance & Title Fraud

Date:

Wednesday, July 25, 2018 

Description:

Vehicles are the second most expensive item many people own and with vehicles lasting longer and containing more technology, the cost and value of vehicles is ever increasing. Having a lien on a vehicle is commonplace and these liens provide opportunity for crimes to occur. Liens can provide the ability for money to be stolen from unsuspecting consumers and lenders, and title issuance agencies may fall victim as well by being presented with false information for title issuance. Learn what is happening today with vehicle finance fraud schemes and obtain valuable knowledge and resources to bolster your ability to detect, investigate, and deter these crimes. This webinar is for investigators and law enforcement officers who work vehicle crimes including title fraud. This webinar is also for motor vehicle agency staff responsible for administering vehicle titling and registration programs and for staff who process applications for such.

Odometer Fraud Investigative Techniques

Thursday, September 6, 2018                    

NHTSA estimates annually odometer fraud costs consumers over $1 billion and impacts over 450,000 vehicles putting unsuspecting buyers at risk of financial loss and impacting the safety of our highways. Odometer fraud is more prevalent today than at any time in recent history and criminals continue to improve techniques by use of technological advancements making detection more difficult. To counter-act this rise and impact of odometer fraud, investigators need to bolster their investigative techniques, skills, and resources. This training, taught by experts in odometer fraud investigations, will help investigators enhance their abilities to combat this crime and learn how they can increase investigative effectiveness and success. This training will also provide insight for administrators as they look at ways to deter and detect odometer fraud during the title issuance process.

Description:

Jurisdictions are challenged by the illegal use of disability placards and plates as well as the unlawful use of disability parking spaces.  The application process for disability placards and plates can also be susceptible to fraud.  How can jurisdictions bolster their efforts to deter and detect these crimes?  One jurisdiction, the California Department of Motor Vehicle Investigations Office, has taken a proactive approach by developing enforcement programs to root out disability parking violators and plate/placard fraud.  In 2018, AAMVA, in partnership with NHTSA, worked on solutions to these problems by forming a working group and developing a best practice document for deterring and detecting fraud and misuse.  This document provides many solutions and ideas that a jurisdiction can utilize for their own program development and enhancement.  

The Altering of Vehicle Identities and Associated Fraud - December 10, 2019

Description:

During this webinar, we will hear from NHTSA about the odometer disclosure final rule, effective date of December 31, 2019, that changes the odometer disclosure exemption from model year vehicles 10-years old to 20-years old as well as allows the option for jurisdictions to capture odometer disclosures electronically without petitioning NHTSA.  

Title:  

Recording Date: 

Wednesday, September 5, 2018 
Thursday, September 20, 2018

Description:

The purpose of this webinar is to provide an overview on the new CD90.7.7 Selective DHR Validation Report and CD90.7.4 Out-of-State (OOS) Convictions & Withdrawals Posting Report to FMCSA. The webinar will also include information on additional training for reports as well as other resources at AAMVA.  

Title:  

Recording Date: 

Wednesday, September 19, 2018   

Description:

The purpose of this webinar is to provide an overview on the new CD90.7.7 Selective DHR Validation Report and CD90.7.4 Out-of-State (OOS) Convictions & Withdrawals Posting Report to Jurisdiction members. The webinar will also include information on additional training for reports as well as other resources at AAMVA.

Title: 

CSTIMS November 2019 Release

Recording
Dates:

October 2, 2019 
October 15, 2019

Description:

Recording Dates:  

June 20, 2019
June 5, 2019 

The Webinar will provide an overview of the CSTIMS June 2019 Release (Enhancement to Reports, User Administration, User Preference, CLP Validity and Security) and decommissioning of the CSTIMS Enhanced Application.

Wednesday, September 12, 2018  
Thursday, October 18, 2018

CDLIS 5.4 Release Overview  

Recording Date: 

Wednesday, January 8, 2020
Wednesday, January 8, 2020 (PowerPoint Slides)
Tuesday, November 19, 2019                     

This webinar provides an overview of the new CDLIS 5.4 release.  The presentation will cover key facts, content, and benefits of the release, as well as an overview of structured testing requirements.  A panel comprised of AAMVA CDLIS and QA staff will be on hand to answer audience questions.

Title:

CDLIS 5.4 State Procedures Changes

Recording Date:

Thursday, January 16, 2020

Description:

This webinar covers the CDLIS 5.4 changes from a business process perspective and will be useful to jurisdiction business staff who will update procedures when their agency implements CDLIS 5.4.  The webinar will introduce the CDLIS 5.4 State Procedures Manual (SPM) and its companion Change Control Document (CCD).

The following areas will be covered: 

• Procedures for Issuing A CDL.
• Procedures for Managing Driver Information.
• Procedures for Convicting A Driver.
• Procedures for Withdrawing A Driver.
• CDLIS Transactions.

Title: 

CDLIS 5.4 / SPEXS 6.1 Technical Changes - Part 1

Recording Date: 

Wednesday, January 29, 2020

Description:

This webinar provides an in-depth look at the technical changes that comprise the CDLIS 5.4 and SPEXS 6.1 release.  The webinar is oriented toward jurisdiction staff who will be implementing the new release at their agencies.

Title: 

CDLIS 5.4 / SPEXS 6.1 Technical Changes - Part 2

Recording Date: 

Wednesday, February 5, 2020

Description:

This is a continuation of the Part 1 CDLIS 5.4/SPEXS 6.1 Technical Changes webinar to be held onr January 29, 2020.  This webinar will continue the in-depth look at the technical changes that comprise the CDLIS 5.4 and SPEXS 6.1 release.  The webinar is oriented toward jurisdiction staff who will be implementing the new release at their agencies. 

Title:

Understanding and Using: New CD90.5.7 Medical Certificate Posting Status Report

Recording Dates: 

Friday, December 13, 2019

The purpose of this webinar is to provide an overview of the new CD90.5.7 Medical Certificate Posting Status Report. The webinar will also include information on report training and other resources at AAMVA.

Understanding the Enhancements and Purpose of the New WebUI Reporting Portal 

Recording Dates:
(click on date to register)

December 3, 2019

Title: 

Orientation to SPEXS Specification Format

Recording Dates:

January 22, 2020 
January 22, 2020 PDF Slides

September 16, 2020
September 16, 2020 PDF Slides

Description:

The CDLIS specifications have been fully integrated into the SPEXS Master Specification 6.1.0 document, resulting in a single consolidated reference that applies to both CDLIS-only and CDLIS+S2S jurisdictions.  A separate CDLIS Master Specification document will no longer be published starting with the 5.4 release.  This webinar provides an orientation to the SPEXS Master Specification for transitioning CDLIS Master Specification users.  Specific objectives include:

• What is SPEXS?
• Publication of CDLIS and SPEXS documents related to the release.
• Handling of common features in the CDLIS Master Specification & SPEXS Master Specification.
• Distinct features of SPEXS Master Specification.
• New features of SPEXS Master Specification 6.1.0.
  

Title: 

Understanding the Purpose of the New SPEXS WebUI Reporting Portal

Recording Date: 

March 18, 2020  
April 3, 2020

Description: 

The purpose of this webinar is to provide an overview of the new SPEXS WebUI Reporting Portal. Participants will learn how to add users, how to create groups, and how to run on-demand and scheduled reports.

Title: 

SPEXS Duplicate Resolution Collaboration Tool

Recording Date:

August 20, 2020
September 3, 2020

Description:

Duplicate Resolution Collaboration Tool is a web user interface which enables states to view potential duplicate pairs identified for a state and share information about specific potential duplicate pairs with other states. This interface is a part of the SPEXS Web UI and will allow S2S states to exchange notes and other information via a common platform. This webinar session will cover the purpose and functionality of this upcoming tool along with a walkthrough of its features.

Title: 

AAMVA IT LMS (Learning Management System)

Presenters:
 

Abhi Kapil, IT Sr. Director, AAMVA
Jessie Rogers, Systems Analyst, AAMVA  

Description:
 

AAMVA’s CDLIS trainings operate on a ‘Live Trainer’ mode. We are pleased to inform you that AAMVA has now procured an LMS (Learning Management System) to replace the ‘Live Trainer’. An LMS is a web-based application allows companies to provide the target audience with on-demand training. With the help of an LMS, attendees will have the ability to attend trainings at their own time (on-demand), pace and with a device (Laptop/smart phone/tablets, etc.) of their choice.