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  • Monday, May 13


    4:00 pm – 6:00 pm
    AAMVA: Yeah, We Do That!
    Ian Grossman, Vice President, Member Services & Public Affairs, AAMVA

       

    Tuesday, May 14

    8:30 am – 10:00 am
    GENERAL SESSION
    Opening Session and Annual Membership Meeting 

    • Call to Order
      Christine Nizer, Administrator, Maryland Department of Transportation Motor Vehicle Administration and President, AAMVA Region 1  
    • Invocation  
    • Presentation and Posting of Colors  
    • Governor’s Welcome and Remarks (Video)
      The Honorable Larry Hogan, Governor of the state of Maryland    
    • Remarks
      The Honorable Pete K. Rahn, Secretary of Maryland Department of Transportation
      Colonel William J. Pallozzi, Secretary of Maryland Department of State Police

      Annual Membership Meeting

    • Roll Call
      Reneé Delisle, Directrice, Société de l'assurance automobile du Québec and Member, AAMVA Region 1  
    • President's Report
      Christine Nizer, Administrator, Maryland Department of Transportation Motor Vehicle Administration and President, AAMVA Region 1
    • Remarks
      Rhonda Lahm, Director, Nebraska Department of Motor Vehicles and Chair, AAMVA Board
      Anne S. Ferro, President & CEO, AAMVA
    • Memorial Service
      Christine Nizer, Administrator, Maryland Department of Transportation Motor Vehicle Administration and President, AAMVA Region 1
    • Nominating Committee Report
      Patty Morneault, Deputy Secretary of State, Maine Bureau of Motor Vehicles and Chair, Nominating Committee
    • President-Elect Remarks
      Walter “Bud” Craddock, Administrator, Rhode Island Division of Motor Vehicles and Vice President, AAMVA Region 1


    10:00 am – 10:30 am
    Keynote Presentation
    What I Wish I Knew Before I Became an Executive

    The Honorable Pete Rahn, Secretary of Maryland Department of Transportation 

    11:00 am – 12:00 pm
    GENERAL SESSION
    Workplace Impairment - Where to Begin?

    Facilitator: Patty Morneault, Deputy Secretary of State, Maine Bureau of Motor Vehicles
    Presenters: Joseph Abrusci, Program Manager, International Association of Chiefs of Police
    Charles LoDico, MS, F-ABFT, Senior Chemist/Toxicologist, Substance Abuse & Mental Health Services Administration, U.S. Department of Health and Human Services
    Kevin Byrnes, Executive Director, Road Safety User Division, Ontario Ministry of Transportation

    1:00 pm – 2:00 pm
    CONCURRENT SESSIONS

    • eCredentials (No presentations not available)
      Facilitator: Negash Assefa, Director, Information Technology, Maryland Department of Transportation Motor Vehicle Administration
      Presenters: Tim Adams, President & CEO, IRP, Inc.
      Suraj Sudhakaran, Solutions Architect, Digital Identity, Gemalto
      Paul Steier, Manager, Law Enforcement Programs, AAMVA
      Alex Hageli, Director, Policy, Research & International, Property Casualty, Insurers Association of America and Chairman, Insurance Industry Committee on Motor Vehicle Administration
    • Buying and Selling Vehicles Online
      Carvana Car Vending Machine Video
      Facilitator/Presenter: Anita Wasko, Director, Pennsylvania Department of Transportation Bureau of Motor Vehicles
      Presenters: Detective David Silk, Maine Bureau of Motor Vehicles
      Jim Walker, Director, New Jersey Motor Vehicle Commission
      Wilson Munsil, Associate Corporate Counsel, Government Affairs, Carvana.com 


    2:10 pm – 3:10 pm
    CONCURRENT SESSIONS

    • Reducing Suspended Drivers and Alternative Reinstatement Best Practices
      Facilitator: Leslie Dews, Chief Deputy Administrator, Maryland Department of Transportation Motor Vehicle Administration
      Presenters: Marcy Coleman, Assistant Administrator for Safety & Regulations, Rhode Island Division of Motor Vehicles
      Joan Saleh, Driver Services Administrator, District of Columbia Department of Motor Vehicles
      Diosdado Arroyo, License Control Manager, Pennsylvania Department of Transportation Driver and Vehicle Services 
    • Electronic Title Transactions: From ELT to E-Title
      Facilitator: Chuck Hollis, Assistant Administrator for Customer Service, Rhode Island Division of Motor Vehicles
      Presenters: Clint Thompson, Chief of Title Services, Texas Department of Motor Vehicles
      Beverly DeVine, Director of Government Affairs, Dealertrack Technologies
      Erin Deveney, Registrar, Massachusetts Registry of Motor Vehicles


    3:30 pm – 5:00 pm
    GENERAL SESSION
    Industry Emerging Trends and Technology

    Facilitator: Patrice Aasmo, Director, Member Services, Regions 1 & 2, AAMVA
    Presenters:

    • Alex Hageli, Director, Policy, Research & International, Property Casualty, Insurers Association of America and Chairman, Insurance Industry Committee on Motor Vehicle Administration
    • Lisa Sutter, Principal, Business Consulting, Infosys Public Services, Inc.
    • Kannan Rajagopal, Infosys Public Service, Inc.
    • Ken Buna, Associate Partner, Fast Enterprises
    • Lisa Danetz, Consultant, Democracy Fund

     

    Wednesday, May 15


    8:30 am – 9:50 am
    GENERAL SESSION
    Jurisdiction Roundtable

    Facilitator: Christine Nizer, Administrator, Maryland Department of Transportation Motor Vehicle Administration and President, AAMVA Region 1 

    1:00 pm – 2:00 pm
    CONCURRENT SESSIONS  

    • Not-So-Conventional Vehicles
      Facilitator/Presenter:  Casey Garber, Manager, Vehicle Programs, AAMVA
      Presenters:  Charles Penny, Chief of Transit and Sustainable Transportation, Baltimore City Department of Transportation
      Rasheed Walford, Local Motors
    • Interacting with the Aging Driver and Those Medically-at-Risk
      Facilitator:  Gina Pervall, MD, Medical Advisory Board Chief, Maryland Department of Transportation Motor Vehicle Administration
      Presenters: Alicia Chavez, University of Maryland National Study Center
      Rose Hobson, Maryland State Coordinator, AARP
      Carol Wheatley, Licensed Occupational Therapist & Certified Driver Rehabilitation Specialist, MedStar Good Samaritan Hospital
       

    2:10 pm – 3:10 pm
    CONCURRENT SESSIONS

    • Employee Recruitment and Retention: Adapting Best Practices for Your Needs
      Facilitator: Walter “Bud” Craddock, Administrator, Rhode Island Division of Motor Vehicles and Vice President, AAMVA Region 1
      Presenters: Joan Saleh, Driver Services Administrator, District of Columbia Department of Motor Vehicles
      Caroline Kauffman-Kirschnick, President, Electric Motor Repair Company

    • Salvage, Junk and Auto Theft Trends
      Facilitator: Owen McShane, Director of Field Investigations, New York State Department of Motor Vehicles
      Presenters: Priscilla Vaughan, Supervisor, Motor Vehicles, New Hampshire Department of Safety
      Chris McDonold, Executive Director, Maryland Vehicle Theft Prevention Council, Maryland Department of State Police

    3:40 pm – 4:30 pm
    CONCURRENT SESSIONS 

    • Law Enforcement Roundtable
      Facilitators: Owen McShane, Director of Field Investigations, New York State Department of Motor Vehicles
      Brian Ursino, Director, Law Enforcement Programs, AAMVA

    • Contact Center Evolution
      Facilitator: Megan Jansen, Special Assistant, Maryland Department of Transportation Motor Vehicle Administration
      Presenters: David Johnston, Social Media Manager, Transportation Security Administration, U.S. Department of Homeland Security
      Merrick Kranz, Enterprise Account Executive, Granicus
      Justin Davis, Director of Contact Center Operations, Indiana Bureau of Motor Vehicles


    Thursday, May 16

    8:30 am – 9:30 am
    GENERAL SESSION
    Leadership Insights from Region 1 Administrators
    Facilitator: Christine Nizer, Administrator, Maryland Department of Transportation Motor Vehicle Administration and President, AAMVA Region 1
    Presenters: Elizabeth Bielecki, Director, New Hampshire Division of Motor Vehicles
    Walter “Bud” Craddock, Administrator, Rhode Island Division of Motor Vehicles and Vice President, AAMVA Region 1
    Kevin Byrnes, Executive Director, Road Safety User Division, Ontario Ministry of Transportation

       

    9:40 am – 10:50 am
    GENERAL SESSION
    Customer Management, Security, and Office Design
    Facilitator: Chuck Hollis, Assistant Administrator for Customer Service, Rhode Island Division of Motor Vehicles
    Presenters: Paul Benoit, Director of Client Relations & Support Service, Nova Scotia Registry of Motor Vehicles
    Owen McShane, Director of Field Investigations, New York State Department of Motor Vehicles
    Rhashad Johnson, Director of Field Operations, Maryland Department of Transportation Motor Vehicle Administration

     

    11:00 am – 12:00 pm
    CONCURRENT SESSIONS

    • Creating a Partnership with the Courts
      Facilitator: Kurt J. Myers, Deputy Secretary, Pennsylvania Department of Transportation Driver & Vehicle Services and Immediate Past Chair, AAMVA Board
      Presenters: Judge A. Robinson Hassell, American Bar Association Judicial Division Region 3 Judicial Outreach Liaison
      Justice Gary Graber, Town of Darien, New York
      Michael Smith, Director of Operations, Vermont Department of Motor Vehicles
    • Adapting to Driver-Assistance Technology
      Facilitator: Cathie Curtis, Director, Vehicle Programs, AAMVA
      Presenters: Alexandra Mueller, Research Scientist, Institute for Highway Safety
      Brett Robinson, President, Highway Safety Services
      Steve Gehring, Vice President of Vehicle Safety and Connected Automation, Global Automakers
      Karen Morton, Program Director, Driver Licensing, Driver Programs, AAMVA


    1:30 pm – 3:00 pm
    CONCURRENT SESSIONS
    Fraud Trends and Solutions

    • Facial Recognition
      Facilitator: Brent Lawson, Director, Risk Management Office, Pennsylvania Department of Transportation Driver and Vehicle Services
      Presenter: Keith Fowler, Special Agent, U.S. Immigration and Customs Enforcement, U.S. Department of Homeland Security 
    • Federal Forensic Lab Resources to Combat Fraud
      Facilitator: Sergeant Barbara Koval, New York State Police
      Presenters: John James “Jim” Ross, Questioned Documents Unit Chief, Investigations Forensic Laboratory, U.S. Department of Homeland Security
      Kamaluddin Ali, Operations Unit Chief, Investigations Forensic Laboratory, U.S. Department of Homeland Security
    • Multi-State CDL Initiative
      Facilitator: Owen McShane, Director of Field Investigations, New York State Department of Motor Vehicles
      Presenters: Patrick Strauch, Project Manager, Maryland Motor Vehicle Administration
      Dan Pilla, Investigator 2, New Jersey Motor Vehicle Commission
      Eric Ducey, Analyst, Connecticut Department of Motor Vehicles


    3:15 pm – 5:00 pm
    GENERAL SESSION
    Data Sharing, Privacy and Compliance

    Facilitator: Theresa Egan, Executive Deputy Commissioner, New York State Department of Motor Vehicles
    Presenters: Diosdado Arroyo, License Control Manager, Pennsylvania Department of Transportation Driver and Vehicle Services
    Erin Deveney, Registrar, Massachusetts Registry of Motor Vehicles
    Ellen Nadeau, Deputy Manager, Privacy Framework, Privacy Risk Strategist, Privacy Engineering Program, National Institute of Standards and Technology