Darcy Doty is the Vice President of Motor Vehicle Administration (MVA) Operations and Customer Experience at AAMVA, a position she began in March 2025. Before joining AAMVA, Darcy served as the Customer Services Director for the Iowa Department of Transportation's Motor Vehicle Division, where she led nearly 200 employees statewide and focused on operational strategy and enhancing the customer experience related to driver and identification services, as well as vehicle and motor carrier services.

Prior to her role as Customer Services Director, Darcy was the Education and Information Manager for Iowa's Motor Vehicle Division and also held the position of Director of Student Programs at Drake University. She has over 20 years of experience in organizational performance, operational strategic planning, root-cause analysis, leadership coaching, process improvement, and program assessment.

Darcy earned a Bachelor of Science, a Master of Public Administration, a Specialist in Education in Leadership, and a Doctor of Education in Leadership, all from Drake University. In 2022, she earned a certificate at Stanford University's Center for Compassion and Altruism Research and Education, focusing on compassionate leadership and resiliency.