7:45 am - 4:00 pm
Registration
7:30 am - 9:00 am
AAMVA: Yeah, We Do That!
Enjoy breakfast as you meet your peers and learn about all the programs, services, and products that AAMVA offers to members—including best practices and solutions, conferences and events, educational opportunities, information access, legislative support, technology systems, and much more. New attendees are especially encouraged to attend this session to become oriented to the association.
8:00 am - 3:30 pm
Exhibit Hall Open
8:00 am - 9:00 am
Breakfast
Join colleagues and exhibitors for breakfast in the Exhibit Hall.
9:00 am - 10:30 am
CONCURRENT SESSIONS
DMV and State Highway Safety Office Collaboration
Opportunities for collaboration between motor vehicle agencies and state highway safety offices are abundant. Hear from members that have successfully implemented strategies and learn about beneficial collaboration opportunities that may further your agencies initiatives and ultimately, improve road safety.
Why Can't I Put That on a Plate?
This session will cover the progress made by the License Plate Standard Working Group to update AAMVA’s License Plate Standard and Best Practices. Traditional, temporary, vanity, and specialty plates will all be addressed. We will also review AAMVA’s License Plate Verification Program and how it can help you when faced with the question “why can’t that be on a plate?”
10:30 am - 11:00 am
Refreshment Break
Join colleagues and exhibitors for a break in the Exhibit Hall.
11:00 am - 12:30 pm
CONCURRENT SESSIONS
State-to-State (S2) Verification Program, Driver History Record (DHR), and Driver License Compacts
Join us to hear about S2S and DHR integration efforts, task force integration, and use cases of fraud found utilizing these tools. You will leave the session with the essential concepts necessary for creating a roadmap of next steps needed for your jurisdiction to implement these best practices including the non-commercial driver license history process and an update on the compacts integration.
NMVTIS Junk and Salvage Enforcement
This session will cover Junk, Salvage, and Insurance (JSI) reporting requirements and compliance enforcement. Learn about the federal requirements related to JSI reporting and what some jurisdictions are doing to hold reporting entities accountable.
12:30 pm - 1:30 pm
Lunch
Join colleagues and exhibitors for lunch in the Exhibit Hall.
1:30 pm - 3:00 pm
GENERAL SESSION
Improving Resident Satisfaction with Government Services
A positive customer experience is always evolving. Hear from experts regarding research on public satisfaction with DMV services.
3:00 pm - 3:30 pm
Refreshment Break
Join colleagues and exhibitors for a break in the Exhibit Hall.
3:30pm - 5:00 pm
CONCURRENT SESSIONS
Peer-to-Peer Discussions
Join your peers for topic specific open discussions and small group conversations. Driver, vehicle, operations, and law enforcement topics will be highlighted. This session will have a topic for everyone, or you can bring a topic of your own to start.
3:30 pm - 5:30 pm
Exhibitor Move-Out
6:00 pm - 9:00 pm
Night of Networking and Charity Event
Join us for a fun night of food, drink, and fundraising for B.A.C.A. The venue is a half mile walk from the Hilton. If you would like to walk over in a group, there will be one group departing from the hotel lobby at 5:30 pm and another group departing at 5:45 pm.