2025 Annual International Conference Presentations

Phoenix, Arizona
September 9-11, 2025

For all AAMVA members

If you are not logged in already, you will be prompted to log in. After logging in, files will be accessible. Most files are PDFs of the presentations. Some files are zip folders that contain presentations with companion multimedia files (videos and audio clips). Depending on the size of the file, you may experience a wait before it successfully downloads.

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(Presentations are typically available for download after the end of each day of the event.)

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Identity Establishment and Relying Party Trust

In this session we will discuss identity establishment and issuance procedures and their effect on relying party trust. We will also discuss relying party education to assure their continued trust in the credentials.

All Members

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Empowering Teams: Engaging DMV Employees Through Innovative Training

In an environment often associated with routine and regulation, how can we reimagine employee engagement in motor vehicle administration (MVA)? This session explores how supportive training programs can transform the employee experience, improve morale, and ultimately enhance customer service...

All Members

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Unmanned Aerial Systems (UAS): Expanding the Mission Beyond Crash Investigations

Hear from experts from the Nebraska State Patrol and Florida Highway Patrol on how their agencies have expanded UAS mission scope beyond crash investigations.

All Members

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REST Transition for AAMVA Driver Systems

This session will be informative for states who have not yet made plans for their conversion to REST. Specifics will be provided on availability of resources for Commercial Driver License Information System (CDLIS), State-to-State (S2S), Problem Driver Pointer System (PDPS), and Commercial Skills...

All Members

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Mobile Driver Lincense (mDL) Ecosystem Updates

In this session you will hear the latest in all things mDL including ISO 18013 parts 5 and 7, AAMVA mDL Implementation Guidelines, relying party outreach and education, Digital Trust Service (DTS) updates, and a summary of the mDL Relying Party Demonstration event held September 8th.

All Members

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Setting the Record Straight Through Marketing, Social Media and Front-Line Access to Information

This session dives into how motor vehicle administrators (MVAs) are transforming customer experience by embracing modern marketing strategies and staying ahead of social media trends. Learn how MVAs are using social media in a targeted way to build trust, reduce confusion, and improve service...

All Members

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Moving Law Enforcement from Reactive to Proactive by Leveraging Telematics Data

The California Highway Patrol and Washington State Patrol partnered with Michelin Mobility Intelligence to enhance their enforcement deployment strategies using insights from telematics data. This presentation will explore how new data sources can help establish a proactive approach to road...

All Members

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Law Enforcement Response to Natural Disasters and Protests: Lessons Learned

Hear how the North Carolina Highway Patrol responded during and after Hurricane Helene. Then hear how the California Highway Patrol responded to the Los Angeles wildfires, and more recently, to protests.

All Members

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Mastering the Art of Card Design

Join us to learn about recent changes to the DL/ID Card Design Standard (CDS) (June 2025) and discover how the AAMVA community is evolving to address the ever-changing landscape for physical document security. Hear about AAMVA’s efforts to update the Design Principles and Guidelines for Secure DL...

All Members

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REST Transition for Vehicle Systems

This session will be informative for states who have not yet made plans for their conversion to REST, as well as those participating in National Motor Vehicle Title Information System (NMVTIS) using batch processing. This session will be an opportunity for AAMVA staff to share the urgency of...

All Members

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Promoting Traffic Safety Through Social Media

Hear how Pinal County Sheriff’s Deputy Frank Sloup leverages his YouTube program, “Fridays with Frank”, to promote traffic safety. "Fridays with Frank" has a national following and demonstrates how agencies can use their social media platforms the same way.

All Members

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Enhancing MVA Interactions Medically at-Risk Drivers

This session explores best practices for MVA staff when working with drivers facing medical challenges, including aging and medically at-risk individuals. Participants will learn how to recognize signs of potential medical concerns during in-person interactions, navigate the process of retesting...

All Members

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Interacting with Vehicle Technology and Vehicle Automation

Learn about the evolution with vehicle automation and vehicle technology to better prepare driver training educators, first responders, vehicle program managers, and other stakeholders. This session will address the capabilities and limitations of automated vehicle technology and provide an...

All Members

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Verification Systems Updates

Come hear the latest updates to the identity establishment systems including Social Security Online Verification (SSOLV), Verification of Lawful Status (VLS), US Passport Verification Service (USPVS), Selective Service Registration (SSR), and Digital Image Access and Exchange (DIAE). We will also...

All Members

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Supporting Safety and Service: Managing Customer Disturbances in DMV Environments

As leaders, we understand that motor vehicle administration (MVA) staff may face challenging interactions with frustrated or disruptive customers. This session addresses how MVAs across the country are proactively managing customer disturbances while maintaining a safe, respectful, and efficient...

All Members

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Auto Theft and Title Fraud at Auto Dealerships

Criminals are using different forms of fraud to steal vehicles from car dealerships. This session will show how document fraud, identity theft, and synthetic identity are used during the auto dealership financing process to steal vehicles that not only victimize dealerships but create challenges...

All Members

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Driver Licensing Innovation and Reciprocity

Join AAMVA’s Driver Programs & Services team for an update on key initiatives shaping the future of driver licensing and enforcement. This session will explore critical State-to-State Verification Service (S2S), SPEXS 6.5 release and improvements to the CDLIS File Exchange Portal. We’ll also...

All Members

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Shaping the Future of Electronic Vehicle Titling

This session will provide a comprehensive update on AAMVA’s Electronic Titling and Vehicle Record Management initiative, with a forward-looking focus on the strategic roadmap for the next fiscal year and beyond. It will include an update on the proof of concept for interstate private party...

All Members

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Retaining Talent Through Successful Onboarding Programs in DMVs

Employee turnover is a costly challenge for DMVs. While training equips employees with technical skills, it is onboarding that builds connection, commitment, and long-term engagement. This session will explore how onboarding programs designed around mission alignment, workplace culture, fair...

All Members