Strategic Priority 2.0: Culture of Excellence

Boards, committees, and staff who are diverse, engaged, and motivated

Goal 2.1  |  Board governance provides strategic leadership and guidance to ensure AAMVA is accomplishing its mission

  • Targeted Outcome 1: Board members regularly share Board activities, discussions, and decisions with the members they represent
  • Targeted Outcome 2: 80% of Board members agree there is effective collaboration and engagement with each other and AAMVA staff to ensure optimal decision making
  • Targeted Outcome 3: All Boards prioritize representative voices from core mission areas when recruiting new members
  • Targeted Outcome 4: Board members provide strategic oversight of AAMVA’s risk management strategies to ensure that the products and services AAMVA members depend on are protected

Goal 2.2  |  Committees, subcommittees, and working group members are committed to providing a productive forum for collaboration and engagement

  • Targeted Outcome 1: Meetings are attended by at least 80% of members
  • Targeted Outcome 2: 80% of committee, subcommittee, and working group members agree they collaborated and engaged with each other and AAMVA staff to fulfill their purpose

Goal 2.3  |  Effective managerial leadership ensuring a healthy organizational culture

  • Targeted Outcome 1: Employees who manage others participate in management training/skill development
  • Targeted Outcome 2: 90% of employees agree their manager is effective and exhibits AAMVA CARES (Coach, Appreciate, Respect, Empower, Support) qualities
  • Targeted Outcome 3: The average annual performance rating for managers (those who manage others) is at least 4.0 on a scale of 1 to 5
  • Targeted Outcome 4: Management uses risk assessment, prevention, and mitigation strategies to protect member essential products and services

Goal 2.4  |  An organizational culture inspiring high staff engagement

  • Targeted Outcome 1: Voluntary attrition better than industry benchmark
  • Targeted Outcome 2: 90% of employees agree “AAMVA is a great place to work”
  • Targeted Outcome 3: 90% of employees agree "the staff exhibit AAMVA CARES qualities"
  • Targeted Outcome 4: The average annual performance rating of all non-managerial employees is at least 3.5 on a scale of 1 to 5
  • Targeted Outcome 5: 90% of employees agree they have the training, tools, resources, and support needed to perform their jobs