8:00 am - 9:00 am
Breakfast
9:00 am - 10:00 am
The Dynamic Duo: Project Management + Change Management for Modernization Success
This foundational session demystifies both disciplines, explaining what change management really means in the context of system modernization, why it's essential for success, and what distinguishes an effective project manager in large-scale technology transformations.
10:00 am - 10:15 am
Break
10:15 am - 11:15 am
From Messy to Mission-Ready: Mastering Data Migration for System Modernization
Your new system is only as good as the data you put into it. Decades of legacy data—with duplicate records, inconsistent formatting, outdated information, and data quality issues—can sabotage even the most sophisticated modernization project. Yet data cleansing and migration often get treated as afterthoughts, leading to go-live disasters, user frustration, and costly post-implementation cleanup. This critical session transforms data migration from a dreaded technical hurdle into a strategic opportunity to start your new system on solid ground.
11:15 am - 12:15 pm
Testing: Why You Can't Cut Corners (And What Happens When You Do)
When projects fall behind schedule, testing time is often reduced—with disastrous results. This session covers developing comprehensive test plans, allocating adequate resources and time for testing, balancing multiple testing types (QA, UAT, performance, security), and using testing results to make go/no-go decisions.
12:15 pm - 1:15 pm
Lunch
Associate members depart after lunch.
1:15 pm - 3:00 pm
STATES ONLY
Peer-to-Peer Roundtables
Some conversations are best had among peers who understand the unique challenges of navigating system modernization within government structures, budget constraints, and political realities. This exclusive peer-to-peer roundtable brings together DMV professionals for candid, jurisdiction-to-jurisdiction dialogue about the real experiences, unexpected obstacles, and hard-won lessons learned throughout modernization journeys. This is your opportunity to ask the questions you've been holding onto, share the challenges you're facing right now, and learn from colleagues who've walked similar paths.
3:00 pm - 3:30 pm
Networking Break
3:30 pm - 4:30 pm
STATES ONLY
Town Hall: You’re in the Driver’s Seat
This is your opportunity to tap into the expertise of DMV and MVA professionals from across North America. Whether you need clarification on concepts from earlier sessions, want to explore topics we didn't have time to address, or simply want to learn how other jurisdictions are tackling similar challenges, this town hall puts you in the driver's seat. Bring your questions, share your experiences, and learn from colleagues who've been in your shoes.
4:30 pm - 5:00 pm
STATES ONLY