2025 Region 4 Conference Presentations

Anchorage, Alaska | July 22-24, 2025

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file - 07/24/2025

Artificial Intelligence

Federal, state and local agencies utilize AI to improve customer experience, increase efficiency, and modernize services. Join us to learn how ethical use and governance of artificial intelligence is established by AAMVA MVA and law enforcement member agencies.

All Members

file - 07/24/2025

Managing Recovery and Identification After Natural Disasters

Natural disasters are an unfortunate part of our lives. In many cases, these events are devastating for citizens and the ability for a jurisdiction to react quickly to service their constituents is critical. Hear from jurisdictions that will address vehicle registration and titling issues and...

All Members

file - 07/24/2025

National Motor Vehicle Title Information System (NMVTIS): Fighting Fraud Beginning at the Counter

Fraud starts at the counter! Hear how front-line staff can leverage the power of NMVTIS to identify fraud before it gets into the motor vehicle administrator systems. Some of the challenges with 3rd party agents and how investigators use NMVTIS in vehicle fraud investigations.

All Members

file - 07/24/2025

Navigating AAMVA Modernization: Key Updates and Strategic Engagement

Join us for an insightful session where we will provide a quick refresh on the upcoming sunset dates for AAMVA legacy systems. We'll showcase a sample scorecard from our new tool, highlighting its features and benefits. Additionally, we'll discuss our outreach efforts with states and emphasize...

All Members

file - 07/24/2025

Unconventional Vehicles: Title and Registration Impacts

Hear about cross-border challenges with vehicle importation and how non-Federal Motor Vehicle Safety Standard (FMVSS) compliant vehicles are impacting jurisdictions when determining registration allowance and operation on the roadway.

All Members

file - 07/24/2025

Innovative Customer Service: Technology and Data-Driven Solutions in the DMV

Discover how departments of motor vehicles are leveraging data analytics for improved service insights, artificial intelligence, self-service tools, and digital authentication to enhance efficiency, reduce wait times, and improve customer satisfaction. Learn from your peers about real-world...

All Members

file - 07/23/2025

Fraud Trends

Hear about current fraud trends, including how California Department of Motor Vehicles identified and handled stolen credit card transaction/charge back schemes.

All Members

file - 07/23/2025

Managing Aging Driver Safety and Mobility

As the aging population grows, motor vehicle agencies face increasing challenges in balancing driver safety with mobility and independence. This session will explore innovative approaches to assessing and supporting aging drivers, including legislative studies, medical review board processes, and...

All Members

file - 07/23/2025

Serving the Non-Traditional Customer: Expanding Access

In today’s rapidly evolving service landscape, reaching and effectively supporting non-traditional customers is more critical than ever. This session explores innovative strategies and real-world solutions for serving rural residents, individuals experiencing homelessness, the homebound, those in...

All Members

file - 07/22/2025

Jurisdiction Highlights and Innovation

Jurisdictions will share their innovative programs that have been submitted for AAMVA award consideration and other jurisdiction highlights. Join us to learn about these potential award-winning ideas, accomplishments, priorities, and future projects.

All Members

file - 07/22/2025

Identity Management: BACK to the IDENTITY

Hey, McFly! Hop in our DeLorean, fire up the flux capacitor, and hold on ‘til we hit 88 mph! Join us to discuss how identity has evolved and what jurisdictions are doing to meet the need. You will learn about updates to AAMVA’s 2025 Card Design Standard and plans for the Secure Card Design...

All Members

file - 07/22/2025

Streamlining Vehicle Title Management in the Digital Age

Electronic titling is revolutionizing vehicle title management by making the process more efficient and secure, while providing a variety of anti-fraud components. This session will delve into the advantages of adopting electronic titling elements and explore the broader impact of electronic...

All Members