7:30 am - 12:00 pm

Registration
 

8:00 am - 9:00 am

Traditional Past Presidents' Breakfast

Join us for breakfast, sponsored by U-Haul, to recognize the esteemed Past Presidents from Region 1.

9:15 am - 10:45 am

CONCURRENT SESSIONS

Change Management Fundamentals: Understanding the Human Side of Organizational Transformation

Before you can manage change, you need to understand how people experience it. This foundational session begins with the core principles of change management: how individuals process change, the psychological stages people move through during transitions, and why even positive changes can create resistance. Drawing on toolkits and proven frameworks, you'll explore different approaches for guiding people through change, from early awareness to full adoption. Learn to recognize where employees are in the change journey, adapt your strategies to meet people where they are, and build the organizational capacity needed for successful transformation. Whether you're preparing for system modernization, process redesign, or service delivery changes, this session provides the essential foundation for leading your team through any transition with greater confidence and effectiveness.

AAMVA Tools for Fighting Vehicle Fraud

Hear about Driver’s License Data Verification (DLDV) and how this important tool catches fraud during “at the counter” transactions and helps jurisdictions safeguard their identity documents. We will also touch on National Motor Vehicle Title Information System (NMVTIS) and the Law Enforcement Access Tool for use in fraud investigations.

10:45 am - 11:00 am

Transition Break

11:00 am - 12:30 pm

CONCURRENT SESSIONS

Setting Up for Success: Building mDL Programs that Ensure Security, Privacy, and Interoperability

Mobile driver licenses (mDLs) are transforming how identity is presented and verified. This session provides a concise overview of what mDLs are, how they work, and how they are securely authenticated in real-world transactions. Attendees will explore key use cases, considerations for issuing authorities developing or supporting their own digital wallets, and procurement strategies to ensure solutions meet baseline standards for security, privacy, and interoperability. 

The session will also address relying party adoption, outreach strategies, and the critical role of AAMVA's Digital Trust Services in ensuring trust in the mDL ecosystem. Ideal for agencies planning, implementing, or scaling mDL programs, this discussion offers practical insights to support a trusted and interoperable mDL ecosystem.

From Tension to Resolution: Equipping Your Front Lines for Difficult Encounters

Your front-line employees face increasingly volatile customer interactions that can escalate quickly without proper preparation. This session explores proven training approaches and practical de-escalation techniques for preparing motor vehicle administration staff to handle difficult customers and high-pressure scenarios. Learn scenario-based training methods that build real-world readiness, discover how leading jurisdictions are reducing workplace incidents, and gain actionable strategies to protect your employees while creating safer service environments for everyone.

12:30 pm - 1:45 pm

Awards Luncheon

Join us for a luncheon that recognizes excellence in the motor vehicle and law enforcement community by honoring individuals, teams, and organizations as 2026 AAMVA Awards Program winners from Region 1.

1:45 pm - 2:45 pm

CONCURRENT SESSIONS

Electric Vehicle Reality Check: Batteries, Safety, Storage…and the Fees No One Talks About

Electric vehicles (EVs) are reshaping the vehicle landscape, but they’re also introducing new operational and policy challenges for motor vehicle administrators. This session unpacks the full EV lifecycle—from battery chemistry, degradation patterns, and storage considerations to safety implications for first responders and inspection programs. We’ll also examine how states are structuring EV‑specific registration fees to address revenue impacts. Attendees will walk away with a grounded understanding of what motor vehicle administrators need to prepare for as EV adoption accelerates.

Intelligent Speed Assistance and the Road Ahead

The conversation around intelligent speed assistance (ISA) is moving quickly as states evaluate new approaches to curb serious speeding offenses. This session provides an overview of policy trends, implementation considerations, and interstate implications. Participants will gain insight into the work of AAMVA’s ISA Working Group and leave better positioned to respond as ISA continues to move forward.

2:45 pm - 3:00 pm

Transition Break
 

3:00 pm - 3:45 pm

CONCURRENT SESSIONS

Trust Starts with Establishment: Ensuring Common Practices in Identity Confirmation at Issuance

As mobile driver licenses (mDLs) gain traction, relying parties are paying closer attention to how identity credentials are issued, not just how they’re presented. This session explores why strong identity establishment processes, rooted in standards and best practices, are critical for trust. We’ll examine the gaps that create uncertainty for relying parties, what alignment across issuance practices could look like, and the concrete steps needed to ensure credentials are consistently trustworthy. Join us to unpack how strengthening issuance standards can build confidence in both REAL ID and non-REAL ID credentials alike. 

From Impaired Driving to Interlock: Evolving Strategies and Peer Perspectives

As impaired driving policies continue to expand beyond alcohol-related offenses, ignition interlock programs remain a central countermeasure — but the landscape is changing. This session will explore ignition interlock device best practices, emerging considerations around cannabis-related offenses, and operational challenges facing jurisdictions today.

3:45 pm - 4:00 pm

Transition Break
 

4:00 pm - 5:00 pm

CONCURRENT SESSIONS

Raising the Bar: Bringing Trust in Physical Credentials to the Next Level

As reliance on identity credentials grows, relying parties must be equipped to confidently authenticate and validate physical cards, not just digital IDs. This session explores emerging approaches such as embedding digital key signatures within physical card barcodes, along with the tools and technologies designed to bridge the gap between physical and digital credential verification. Discover how these innovations can strengthen trust, improve interoperability, and help organizations confidently verify identity regardless of credential formats.

Tolling Turbulence: Misreads, Missing Plates, and the Interstate Enforcement Gap

Tolling systems are only as strong as the data behind them—and today’s realities are messy. Wrong plates, misreads, obscured or altered tags, and outright leakage are straining back‑office operations and revenue integrity. This session digs into the operational and enforcement challenges that motor vehicle administrators and tolling agencies face, including the growing need for reliable reciprocity across state lines. Participants will explore practical strategies to tighten accuracy, strengthen enforcement, and reduce revenue loss in an increasingly complex tolling environment.

6:00 pm - 9:00 pm

Pennsylvania State Reception and Banquet

Join us as we celebrate the conclusion of the 2026 Region 1 Conference. This special evening will feature the swearing-in of new Region 1 Board members and a warm welcome to our incoming hosts from Massachusetts for the 2027 Region 1 Conference. Enjoy an evening of networking, recognition, and celebration as we close out another successful conference together.