Thursday, September 11

8:00 am - 9:15 am

Traditional Past Chairs' Breakfast

Open to all attendees, this time-honored tradition honors past chairs of the Board of Directors. 


8:00 am - 2:00 pm

Registration


9:15 am - 9:30 am

Transition Break


9:30 am - 10:30 am

CONCURRENT SESSIONS

Identity Establishment and Relying Party Trust 

In this session we will discuss identity establishment and issuance procedures and their effect on relying party trust. We will also discuss relying party education to assure their continued trust in the credentials.


Multistage Vehicle Working Group Update

What do you do when a customer presents two MSOs listing different models and different model years all for the same vehicle? Welcome to the world of multi-stage vehicles. Fire apparatus, motor homes, buses, and garbage trucks are just a few examples of multi-stage vehicles. AAMVA's Multi-Stage Vehicle Working Group has spent the year looking at the unique aspects of these vehicles including dealer licensing, warranty and recalls, and the titling and registration process. Come hear what the group has done so far and share your suggestions on the topic.


Empowering Teams: Engaging DMV Employees Through Innovative Training

In an environment often associated with routine and regulation, how can we reimagine employee engagement in motor vehicle administration (MVA)? This session explores how supportive training programs can transform the employee experience, improve morale, and ultimately enhance customer service. Attendees will learn strategies for delivering engaging, relevant training that empowers MVA staff to grow professionally, feel valued, and take ownership of their roles. Real-world examples will highlight how development pathways—can drive results in MVA settings. Whether you're a training manager, HR professional, or agency leader, this session will equip you with information to cultivate a motivated, skilled workforce.


Unmanned Aerial Systems (UAS): Expanding the Mission Beyond Crash Investigations

Hear from experts from the Nebraska State Patrol and Florida Highway Patrol on how their agencies have expanded UAS mission scope beyond crash investigations. 


10:30 am - 10:45 am

Transition Break


10:45 am - 12:00 pm

CONCURRENT SESSIONS

REST Transition for AAMVA Driver Systems

This session will be informative for states who have not yet made plans for their conversion to REST. Specifics will be provided on availability of resources for Commercial Driver License Information System (CDLIS), State-to-State (S2S), Problem Driver Pointer System (PDPS), and Commercial Skills Test Information Management System (CSTIMS). The session will be an opportunity for AAMVA staff to share the urgency of making the changes and to listen to concerns and challenges states may face in meeting the January 2028 deadline.

   

Mobile Driver Lincense (mDL) Ecosystem Updates

In this session you will hear the latest in all things mDL including ISO 18013 parts 5 and 7, AAMVA mDL Implementation Guidelines, relying party outreach and education, Digital Trust Service (DTS) updates, and a summary of the mDL Relying Party Demonstration event held September 8th.


Setting the Record Straight Through Marketing, Social Media and Front-Line Access to Information

This session dives into how motor vehicle administrators (MVAs) are transforming customer experience by embracing modern marketing strategies and staying ahead of social media trends. Learn how MVAs are using social media in a targeted way to build trust, reduce confusion, and improve service delivery. Learn how to equip frontline employees with accurate, up-to-date information and effective communication techniques to correct misunderstandings with clarity and confidence. We'll discuss the role of digital tools, signage, public outreach, and marketing strategies in creating consistency in a trustworthy information ecosystem. 


Moving Law Enforcement from Reactive to Proactive by Leveraging Telematics Data

The California Highway Patrol and Washington State Patrol partnered with Michelin Mobility Intelligence to enhance their enforcement deployment strategies using insights from telematics data. This presentation will explore how new data sources can help establish a proactive approach to road safety. Learn how these innovative tools can help law enforcement anticipate and mitigate risks to achieve safer roads.


12:00 pm - 1:30 pm

Awards Luncheon

Join your colleagues in celebration of the great work jurisdiction agencies are doing in the areas of safety, service, fraud, and communications programs as we present this year's international awards.


1:30 pm - 5:00 pm

Immersive Learning Experiences or Independent Networking

Immersive Learning Experiences

Invitation only

Law Enforcement: Axon Headquarter Tour

Please join us at Axon’s global headquarters for an exclusive afternoon—beginning with a keynote from Axon executives, followed by an insider’s tour of their global headquarters. You’ll explore Axon’s state-of-the-art manufacturing facility and experience hands-on demonstrations of the latest law enforcement technologies.
Maximum number of attendees: 100

South Mountain Motor Vehicle Division Tour

Participants will enjoy an exclusive behind-the-scenes tour, allowing you to discover one of our field offices. Experience five unique stations at the vibrant South Mountain field office. This tour showcases the queuing system, TeleMVD, a self-service kiosk, cameras with a virtual backdrop, and many other thrilling innovations.
Maximum number of attendees: 40

Uhaul Shoen Family Conference and Fitness Center Tour

U-Haul, the iconic 80-year-old DIY moving and self-storage company, is hiring and retaining job candidates by prioritizing employee health.  With benefits like the amazing Shoen Family Conference & Fitness Center in Phoenix, it is easy to see why.

U-Haul® International headquarters is home to 1,800 Team Members supporting field operations across the U.S. and Canada.  The campus centerpiece is a beautiful two-story architectural marvel that answers the question: “Does my company care about me?”  The Shoen Family Conference and Fitness Center screams, “Yes!” It’s the latest and greatest example of prioritizing corporate wellness.  The 54,208-square-foot facility gives U-Haul an edge in today’s recruiting game, where job candidates seek exceptional benefits that separate one workplace from the rest.

Opened in 2021, U-Haul Team Members can access the Shoen Center every day at no cost.  It includes:

  • U-Haul Arena, a full-size basketball court with 6 goals, jumbo screen TV and bleachers
  • The Playground, a massive workout area with free weights, machines, cardio equipment and resistance training
  • 2-lane, 152-meter padded indoor track
  • Spin and yoga classrooms
  • Golf simulator
  • Professional instructors for group classes including boxing, aerobics, dance and more
  • Locker rooms with private showers, changing rooms and towel service
  • Remote classes and telehealth for non-Phoenix and work-from-home employees
  • Premise Health® clinic featuring primary care, acute care and physical therapy
  • Onsite Dental® mobile office
  • 8 conference rooms
  • Wellness and Recruiting offices

The Shoen Center is named for the company’s founding family.  U-Haul employs approximately 35,000 Team Members systemwide across the U.S. and Canada.  Millions of families rely on U-Haul every year for their mobility needs, including access to truck and trailer sharing, self-storage and other essential services.
Maximum number of attendees: 20

Donate Life Tour

Enjoy a meaningful visit to Donor Network of Arizona (DNA), the state's federally designated nonprofit organ procurement organization that coordinates organ and tissue donation for transplantation. You will take part in a behind the scenes tour to learn how the DNA team serves their mission to make the most of life through the gift of organ and tissue donation.
Maximum number of attendees: 20

Carvana HQ Tour

An immersive behind the curtain look at how Carvana sells a car. From trade-in, to verification, to title and reg and delivery, visit Carvana HQ in Tempe and follow a purchase through the process from website click to car in driveway. We will walk around each floor of our HQ and follow the sale as we see the teams that are bringing structure to the world of online car buying and show what it really takes to be a functioning online dealer. With over 8 floors and 2500 "corporate" employees, Carvana HQ is a bustling tech hub that amplifies how tech and AI are changing the landscape of car buying (and why DMVs should be ahead of the curve).
Maximum number of attendees: 30

Carvana/ADESA Chandler Integration Tour

Take a tour of the auction site and see how Carvana reconditioning has integrated into ADESA auction practices. Please note that a portion of this tour will be conducted outdoors.  
Maximum number of attendees: 50


6:00 pm - 7:00 pm

Arizona State Reception

Join colleagues and friends to cap off a successful Annual International Conference.


7:00 pm - 9:00 pm

Arizona State Banquet

Join Chair Eric Jorgensen and his team as they host the final business of the conference, ushering in a new Board of Directors and handing the baton to the incoming chair. There will also be a check presentation of the money raised to support Phoenix Children’s Foundation and a preview of the 2026 Annual International Conference.